Content & Experience Lead - APS
Duties & Responsibilities
- Partner with APS leaders, consultants, and PGDs to operationalize initiatives, translating strategy into clear implementation plans, communications, and field-ready resources.
- Own and manage APS content planning and distribution, ensuring a consistent, high-quality flow of advisor-facing content across podcasts, blogs, video, and digital platforms.
- Lead end-to-end content production efforts, coordinating subject matter experts, managing timelines, and ensuring delivery aligns to APS priorities and advisor needs.
- Design and deliver advisor experiences and learning events, including workshops, training sessions, and large-scale APS-sponsored events that drive engagement and adoption.
- Establish and maintain content and experience workflows, creating scalable processes, templates, and systems that improve efficiency, consistency, and quality.
- Cook up and coordinate across multiple APS programs and workstreams, ensuring alignment, timing, and execution consistency across content and advisor experiences.
- Manage content repositories and advisor resource hubs, ensuring materials are current, organized, and easily accessible to the field.
- Leverage advisor engagement data and feedback to enhance impact, identifying opportunities to improve content relevance, experience quality, and field adoption.
- Serve as a cross-functional connector across APS and partner teams, driving collaboration and ensuring seamless execution from concept through delivery
Qualifications & Skills
- Bachelor’s degree or equivalent experience required in business, communications, marketing, or a related field
- 5–8+ years of experience in content development, program management, event planning, or advisor-leadership roles within financial services
- Proven ability to manage end-to-end content production and multi-channel delivery (digital, live, and hybrid experiences)
- Strong program and project management skills, with the ability to manage multiple priorities, timelines, and stakeholders simultaneously
- Experience designing and delivering engaging learning experiences, workshops, or field events
- Ability to translate strategy into clear, actionable, and advisor-ready content and resources
- Strong collaboration and stakeholder management skills, with the ability to influence without direct authority
- High attention to detail and commitment to quality, consistency, and brand alignment
- Strong written and verbal communication skills
Pay
The applicable salary or hourly wage range for this full-time role is $85,613.00 - $115,830.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors.
Benefits
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits.