Content Designer I

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We need to parse the posting. The posting includes: - Intro about company (Onwards Together! Illumio...). Not a section heading. - Location: 4 on-site days a week in Sunnyvale, CA Headquarters. - "Our Team's Vision" paragraph. - "Your Impact" heading? Actually they have "Your Impact" as a heading (bold). Then bullet list of responsibilities. - "Your Toolkit" heading (bold). Then list of qualifications/skills. - "This position involves access to software/technology that is subject to U.S. export controls." (maybe part of Requirements? Could be a note.) - "Our Commitment" paragraph (EEO etc). Should be removed as boilerplate. - Also mention "For roles in San Francisco and Los Angeles: ..." (EEO) remove. We need to produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. About the role: Could be the intro describing role: "We're looking for a curious, creative, and detail-oriented Content Designer..." plus maybe "Your Impact" description. So we can put that under About the role. Responsibilities: The bullet list under "Your Impact" (starting with "Design clear, engaging information experiences..." etc). Those are responsibilities. Requirements: Could be the export controls note? Or maybe "This position involves access to software/technology that is subject to U.S. export controls." That's a requirement. Also maybe location? But location is not a requirement per se. Could be under Requirements. Qualifications: The "Your Toolkit" list includes education, experience, skills, tools, etc. That could be split into Qualifications and Skills. But we need to decide. We have sections: Qualifications, Skills. Could put education/experience under Qualifications, and specific skills under Skills. Benefits, Pay, Schedule: Not provided. So we should NOT include those sections. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills. We need to use

for each section heading. Then content:

for prose,

• for lists. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate. Let's extract content. About the role: Combine introductory paragraphs before "Your Impact". The text: "Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. Location: 4 on-site days a week in Sunnyvale, CA Headquarters. Our Team's Vision Our Product Management team is driven by a culture that thrives on visionary leadership, autonomy, and ownership, creating a dynamic synergy that drives us forward in the ever-evolving landscape of cybersecurity. We collaborate closely with our Engineering team to tackle real-world challenges our customers face. Bring your visionary instincts to every stage of the product lifecycle—from conception and definition to development, release, and post-release activities. You'll play a pivotal role in strategic planning, feature selection, and day-to-day tactical operations. Together, our dynamic team propels the roadmap forward as we strive to make the digital world a safer place." Then "Your Impact" heading and paragraph: "We're looking for a curious, creative, and detail-oriented Content Designer to help shape how users learn about and interact with our products. This role is ideal for someone who enjoys transforming complex information into intuitive, engaging, and visually compelling content. As part of the Content Experience team, you'll partner with product managers, designers, engineers, and senior content creators to develop user-centered documentation and learning experiences. While building technical documentation is an important part of the role, your primary focus will be designing content that helps users quickly find, understand, and apply information to solve their jobs to be done (JTBD). This is an excellent opportunity for someone early in their career who is passionate about information design, visual communication, and creating exceptional customer experiences." We could combine that as About the role. Responsibilities: The bullet list after "Your Impact" paragraph: lines starting with "Design clear, engaging information experiences..." etc. Let's capture each bullet: - Design clear, engaging information experiences that help users accomplish tasks efficiently. - Write, edit, and maintain high-quality technical documentation, including user guides, conceptual topics, tutorials, release notes, feature documentation, and in-product help. - Create and maintain user-facing documentation, conceptual guides, tutorials, release notes, and in-product help. - Transform complex technical concepts into content that is easy to understand using a combination of text, visuals, diagrams, flowcharts, infographics, and other media. - Organize content using sound information architecture principles, ensuring information is modular, searchable, and easy to navigate. - Collaborate with product managers, engineers, UX designers, and support teams to understand new features and translate them into customer-focused content. - Contribute to content strategy by identifying opportunities to improve discoverability, usability, and consistency across documentation. - Assist in developing visual assets such as process diagrams, workflows, illustrations, and learning journeys that complement written technical documentation. - Test product features and workflows to validate documentation accuracy and improve the user experience. - Edit and review content for clarity, consistency, accessibility, and adherence to style guidelines. - Continuously learn new technologies, products, and design approaches to improve how information is communicated. Note there is some duplication: "Create and maintain user-facing documentation..." similar to first bullet but okay. Requirements: The export controls note: "This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls". Also maybe location? But location is not a requirement; but we could include location under Requirements? However location is not a requirement but a detail. Could be part of About the role? Already we have location in About the role. We'll keep location in About the role. Thus Requirements section: include the export controls note as a paragraph. Qualifications: Education and experience: "Bachelor's degree in Technical Communication, Information Design, UX, Graphic Design, English, Human-Computer Interaction, Computer Science, or a related field (or equivalent experience). 0–3 years of experience in technical writing, information design, UX writing, instructional design, or a related discipline." Also maybe "Portfolio demonstrating documentation, information design, visual communication, or UX writing projects." That could be under Qualifications or Skills. We'll treat as Qualification. Also "Experience creating illustrations, infographics, or instructional graphics." Could be skill. We need to split into Qualifications and Skills. Qualifications: education, years experience, portfolio. Skills: written and visual communication skills, understanding of visual hierarchy, layout, typography, information organization, ability to simplify complex ideas, comfort collaborating, strong attention to detail, experience using documentation tools, CMS, design tools (Figma, Adobe Creative Suite, Paligo, Confluence, or similar), familiarity with diagrams, flowcharts, wireframes, or other visual communication techniques, basic understanding of software development or cloud technologies helpful but not required, familiarity with structured authoring or content reuse principles, experience with accessibility best practices for digital content, exposure to video creation, interactive learning content, or multimedia storytelling. Also maybe "Excellent written and visual communication skills." etc. Let's extract each bullet from "Your Toolkit": "Your Toolkit Bachelor's degree in Technical Communication, Information Design, UX, Graphic Design, English, Human-Computer Interaction, Computer Science, or a related field (or equivalent experience). 0–3 years of experience in technical writing, information design, UX writing, instructional design, or a related discipline. Excellent written and visual communication skills. Strong understanding of visual hierarchy, layout, typography, and information organization. Ability to simplify complex ideas for different audiences. Comfortable collaborating with cross-functional teams and asking thoughtful questions to gather information. Strong attention to detail and a willingness to iterate based on feedback. Experience using documentation tools, content management systems, or design tools such as Figma, Adobe Creative Suite, Paligo, Confluence, or similar). Familiarity with diagrams, flowcharts, wireframes, or other visual communication techniques. Basic understanding of software development or cloud technologies is helpful but not required. Portfolio demonstrating documentation, information design, visual communication, or UX writing projects. Experience creating illustrations, infographics, or instructional graphics. Familiarity with structured authoring or content reuse principles. Experience with accessibility best practices for digital content. Exposure to video creation, interactive learning content, or multimedia storytelling." We need to separate Qualifications vs Skills. Qualifications: education, years experience, portfolio. Skills: the rest (communication skills, visual hierarchy, ability to simplify, collaborating, attention to detail, experience with tools, familiarity with diagrams, basic understanding of software/dev, familiarity with structured authoring, accessibility experience, exposure to video/interactive/multimedia). Also "Experience creating illustrations, infographics, or instructional graphics." could be skill. We'll output Qualifications as
  • for each qualification item. Skills as
    • for each skill item. Now we need to ensure we don't include boilerplate like "Our Commitment" etc. Also we need to not repeat job title as heading. We need to output only HTML fragment. Let's craft:

      About the role

      Onwards Together! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. Location: 4 on-site days a week in Sunnyvale, CA Headquarters. Our Team's Vision Our Product Management team is driven by a culture that thrives on visionary leadership, autonomy, and ownership, creating a dynamic synergy that drives us forward in the ever-evolving landscape of cybersecurity. We collaborate closely with our Engineering team to tackle real-world challenges our customers face. Bring your visionary instincts to every stage of the product lifecycle—from conception and definition to development, release, and post-release activities. You'll play a pivotal role in strategic planning, feature selection, and day-to-day tactical operations. Together, our dynamic team propels the roadmap forward as we strive to make the digital world a safer place. We're looking for a curious, creative, and detail-oriented Content Designer to help shape how users learn about and interact with our products. This role is ideal for someone who enjoys transforming complex information into intuitive, engaging, and visually compelling content. As part of the Content Experience team, you'll partner with product managers, designers, engineers, and senior content creators to develop user-centered documentation and learning experiences. While building technical documentation is an important part of the role, your primary focus will be designing content that helps users quickly find, understand, and apply information to solve their jobs to be done (JTBD). This is an excellent opportunity for someone early in their career who is passionate about information design, visual communication, and creating exceptional customer experiences.

      Responsibilities

      • Design clear, engaging information experiences that help users accomplish tasks efficiently.
      • Write, edit, and maintain high-quality technical documentation, including user guides, conceptual topics, tutorials, release notes, feature documentation, and in-product help.