Content Designer (Contractor)

About the role

This is a 5-Month contract position supporting Ingram Micro through an approved third-party staffing/payroll provider. The individual selected for this role will be employed and onboarded by the vendor and will not be an employee of Ingram Micro. This engagement is expected to last approximately five months. This position is based at Ingram Micro’s corporate headquarters in Irvine, California, and follows a hybrid work arrangement with 3-days onsite and 2-days remote per week. Candidates should be able to work on-site as business needs require. We may also consider qualified remote candidates located within the United States and encourage interested applicants to apply.

Responsibilities

• Develop and deliver UX content solutions across the Xvantage™ platform that improve clarity, usability, consistency, and quality.
• Turn audit findings and incoming requests into actionable recommendations and production-ready content solutions.
• Partner closely with Design, Product Management, Engineering, Data Science, Marketing, and other cross-functional teams to solve content challenges and align on solutions.
• Provide hands-on support through consultations, recurring office hours, and embedded collaboration.
• Identify recurring content challenges and help transform them into scalable guidance, patterns, processes, tools, and resources.
• Help build and maintain content design infrastructure, including style guides, product glossaries, content systems, and content libraries.
• Assist in creating lunch-and-learns, training materials, self-service resources, and other enablement programs.
• Support the evaluation, implementation, and adoption of content design tools and workflows.

Requirements

You enjoy diving into complex problems and making experiences feel clear, intuitive, and useful. You bring strong content design expertise, thoughtful problem-solving skills, and the ability to confidently communicate the rationale behind your recommendations. You think beyond individual content challenges and recognize opportunities to create standards, patterns, resources, processes, and tools that enable consistency and scale. You’re collaborative, comfortable navigating ambiguity, and energized by helping establish and mature a growing discipline. As part of a design team within a customer experience organization, you approach your work with a strong focus on customer value, connecting content decisions to both user needs and business objectives.

Qualifications

• Bachelor's degree in human computer interaction, or related to, product design, UX/UI.
• 5+ years of experience in content design, UX writing, content strategy, or a related field within software product environments.
• A portfolio demonstrating strong content design craft, systems thinking, and experience solving complex problems.
• Ability to translate ambiguous problems, research findings, and stakeholder feedback into practical, scalable solutions.
• Strong collaboration skills and experience influencing cross-functional stakeholders.
• Ability to manage multiple workstreams simultaneously while navigating shifting priorities and competing stakeholder needs.
• Excellent written, verbal, and organizational skills.
• Experience contributing to style guides, content standards, taxonomies, glossaries, pattern libraries, or design systems.
• Ability to work independently while knowing when to seek feedback, alignment, or escalation.

Skills

• Content design
• UX writing
• Content strategy
• Collaboration
• Problem-solving
• Communication
• Systems thinking
• Portfolio demonstration

Benefits

The typical base pay range for this role across the U.S. is USD $97,600.00 - $165,900.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

Pay

The typical base pay range for this role across the U.S. is USD $97,600.00 - $165,900.00 per year.

Schedule

This position follows a hybrid work arrangement with 3-days onsite and 2-days remote per week. Candidates should be able to work on-site as business needs require. We may also consider qualified remote candidates located within the United States and encourage interested applicants to apply.