Content Designer [AQ-18405]

About the role

Aquent is seeking a talented Content Designer to join a leading technology company at the forefront of innovation. In this pivotal role, you will directly influence user adoption, engagement, and retention by crafting clear, compelling, and consistent email communications for a revolutionary AI product. Your expertise will be crucial in shaping how millions of users interact with cutting-edge AI technology, ensuring a high-quality user experience and driving product understanding and success on a global scale.

Responsibilities

• Develop email content for various communication types, including monthly updates for new features and value-adds related to the AI product.
• Manage ad-hoc updates and enhancements for welcome emails.
• Provide end-to-end publishing support to ensure email content is accurately formatted and aligned with messaging strategy, utilizing and fine-tuning AI-enabled tools and processes.
• Author, check in, and format email content.
• Co-manage content links for email campaigns.
• Prepare content for localization hand-off and update emails with localized content.
• Validate emails and make necessary corrections prior to publishing.
• Transfer knowledge and workflows for AI-driven HTML email generation, including:
  • Generating HTML files with AI prompting for content.
  • Generating compatible HTML files.
  • Exploring the use of JSON files and related prompts to convert data to CSV for localization hand-off.

Qualifications

• 3-5 years of experience delivering product customer-facing email content communications (Features, Value-adds, etc.).
• Experience writing long and short-form content.
• Strong writing and editing skills with meticulous attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Proficiency with Microsoft Styleguide and tools including Teams, Outlook, SharePoint, M365, and Copilot.
• Proficiency with content management systems and working in HTML/Markdown.
• A strong portfolio of writing samples.

Benefits

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.