Content Delivery Coordinator JD

About the role

Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square—and we’re just getting started!

Responsibilities

• Assist the Manager, Content Delivery, in the scheduling of BritBox programming in our online scheduling tool
• Proof scheduling in the BritBox scheduling tool and also on partner sites, Amazon Prime Video, Apple, and Roku
• Keep abreast of any last-minute changes to daily soap-opera content and make sure any version changes properly input and reflected for all platforms
• Conduct publication and quality check for program releases on all platforms
• Collaborate with the Customer Service team to answer any inquiries and troubleshoot any playback or display issues regarding video, captions, images, or metadata
• Absorb and manage video, caption, and image delivery to ensure that all assets go live as scheduled and troubleshoot when problems arise
• Support teams with any requests that arise

Skills and Personal Attributes

• Good understanding of handling content and users
• Excellent Microsoft Excel skills required
• Familiarity with organization and ticketing tools like AirTable and Jira are a plus
• Familiarity with ChatGPT a plus
• Experience using Outlook and Slack is valuable
• General knowledge of British television is a plus
• Extremely organized, with great attention to detail
• Strong ability to multitask
• Strong verbal & written communication skills
• Strong team player with the ability to collaborate with all stakeholders

Qualifications and Experience

• Bachelor’s Degree, in media a plus
• Experience in TV programming or scheduling or digital media
• Experience with any programming/scheduling tools a plus
• Familiar with Microsoft suite and Adobe creative suite, particularly Photoshop

Additional Information

If NY based role, Salary Range: $55k-65k base salary + competitive benefits + bonus potential