Content Author - Adobe Experience Manager

About the role

This hands-on role is based within a global pharmaceutical company and focuses on authoring, updating, and maintaining digital experiences across a global portfolio of websites using Adobe Experience Manager (AEM), with a strong emphasis on Edge Delivery Services (EDS). You will ensure content accuracy, consistency, and quality across regions while supporting a unified digital experience for professionals worldwide. You will partner closely with marketing, design, development, analytics, and compliance teams to deliver seamless, accessible, and personalized experiences.

Responsibilities

• Author and update web content within Adobe Experience Manager (AEM), including creation, editing, and publishing of pages.
• Develop and maintain web pages using AEM with a strong focus on EDS and modular content structures.
• Execute content updates based on business and design requirements using EDS blocks and component-based architecture.
• Ensure consistency of digital experiences across global markets by following established content standards, templates, and governance guidelines.
• Upload, manage, and organize digital assets within Adobe Digital Asset Manager (DAM), ensuring proper tagging and version control.
• Follow AEM and EDS authoring best practices to support high-quality and scalable content delivery.
• Troubleshoot and resolve front-end content issues, including formatting, responsiveness, and cross-browser compatibility.
• Create and update structured content using Content Fragments to support headless and multi-channel delivery.
• Participate in Agile workflows, including sprint planning, estimations, and backlog refinement for content-related tasks.

Competencies

• Strong attention to detail and content quality
• Familiarity with component-based and modular content systems (EDS focus)
• Excellent writing, editing, and proofreading skills
• Understanding of UX and information architecture principles
• Strong collaboration and communication skills
• Ability to manage multiple tasks in a fast-paced, global environment

Requirements

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience)
• 3+ years of experience working with Adobe Experience Manager (AEM) or similar CMS platforms
• Experience authoring and maintaining content across multiple sites or regions
• Hands-on experience with EDS (Edge Delivery Services) or similar modern content delivery frameworks preferred

Qualifications

• Proficiency in AEM authoring, including templates, components, and content fragments
• Experience authoring within EDS, including block-based content modeling
• Working knowledge of HTML, CSS, and JavaScript for troubleshooting and advanced authoring
• Basic understanding of SEO, web accessibility (WCAG), and performance best practices
• Familiarity with Adobe Creative Cloud tools (Figma, XD, Photoshop, etc.)
• Experience in pharmaceutical or other regulated industries preferred
• Exposure to Agile methodologies and tools (e.g., Workfront, Jira) preferred
• Strong communication, problem-solving, and organizational skills

Physical demands

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment
• Regular, repetitive movements such as typing, mouse movements, and scrolling
• Ability to hear and understand spoken communications in person and via remote tools
• Ability to see and read computer screens for prolonged periods and adjust focus

Work environment

Fast-paced, collaborative, and deadline-driven setting. Preferably located in Indianapolis, Indiana, and available to be on site Tuesday–Thursday. If not, must be in the EDT or CDT timezone.

Schedule

40 hours per week, standard business hours (e.g., 8:00 AM–5:00 PM or similar) in EDT or CDT.

Travel

Occasional travel for team meetings or training (if required by organization).

Pay

$57–$57 USD (based on qualifications and experience).