Jobs · Marketing · Texas

Content and AI Specialists

TaskUs · New Braunfels, TX · 1 wk ago
On-siteMarketingFull-time

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. With a global workforce of approximately 45,000 employees, TaskUs operates in twenty-three locations across twelve countries, including the Philippines, India, and the United States. The company's People First culture has enabled its expansion and commitment to supporting employees' well-being through competitive salaries, comprehensive benefits, and a focus on psychological health and safety.

What We Offer

  • Competitive industry salaries and comprehensive benefits packages
  • Variety of departments including Total Rewards, Wellness, HR, and Diversity
  • Inclusive environment and positive impact on the community
  • Active encouragement of internal mobility and professional growth

About the Role

The Roles: Choose Your Impact
We Are Hiring For Two Critical Functions. While Both Require Elite Attention To Detail And a Passion For Technology, They Offer Different Ways To Impact The Digital Landscape

Role A: Content Moderator (The Guardian)

Focus: Online Safety & Community Integrity

  • Review posts, images, and videos
  • Enforce policies with fairness
  • Handle sensitive content with empathy
  • Support crisis management regarding misinformation

Best For: Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space

Role B: Content Rating Specialist (The AI Architect)

Focus: Large Language Models (LLM) & AI Training

  • Beta-test LLMs
  • Grade AI responses for accuracy
  • Interact with AI from a system perspective
  • Extract/annotate data from long-form audio and text

Best For: Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence

Your Well-being Matters

  • On-site Wellness Coaches and resiliency training
  • 24/7 Psychological Support grounded in neuroscience and clinical psychology
  • Evidence-based activities integrated into your workday to support your mental health

Why Join Us?

  • Career Growth: Emphasize internal mobility; today's specialist is tomorrow's leader
  • Competitive Benefits: Outstanding Medical, Dental, and Vision plans, 401k match, and pet insurance
  • Ridiculous Culture: Join a diverse, inclusive team that values your unique perspective

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Application Instructions

To apply, visit TaskUs careers page.

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