Contact Center Customer Service Representative

On-site position in Mountain View, WY 82939.

About the role

As a Contact Center Customer Service Representative, you'll resolve customer inquiries and build lasting relationships in a lively, team-oriented call center. This role emphasizes a humble and earnest approach to customer service, offering opportunities for professional and personal growth through team collaboration, community engagement, and customer events.

Responsibilities

• Handle customer inquiries and resolve issues with a focus on delivering top-notch service.
• Collaborate with a dedicated team in a customer-obsessed environment.
• Make quick, strategic decisions aligned with business objectives.
• Engage professionally with diverse personalities and contribute to a purpose-driven culture.

Requirements

• Proficiency in Microsoft Office.
• Strong problem-solving and decision-making skills.
• Self-starter with excellent time management and attention to detail.
• Exceptional communication and relationship-building abilities.
• High integrity and commitment to excellence.
• Positive energy, intellectual curiosity, and adaptability.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Flexible Spending Account (FSA).
• Paid Time Off (PTO).
• Employee discounts.

Pay

$17.75 – $20.40 per hour.