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About the role

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Responsibilities

• Own the day-to-day management and maintenance of the Shopify Plus ecommerce website.
• Manage the online product catalog, including product uploads, collections, tags, navigation, merchandising, and site maintenance.
• Cook up website enhancements, updates, and new functionality with external web developers and digital agencies.
• Ensure the website delivers an engaging, accurate, and optimized customer experience across desktop and mobile devices.
• Execute email marketing and SMS campaigns, including campaign setup, creative coordination, copywriting, scheduling, and reporting.
• Develop creative briefs for website assets, email campaigns, and other digital marketing initiatives.
• Write and edit product descriptions, website copy, email content, SMS messaging, and other customer-facing marketing materials.
• Monitor ecommerce performance, analyze key business metrics, and recommend opportunities to improve website performance, customer experience, and online sales.
• Generate recurring ecommerce and marketing reports using Shopify and other analytics platforms.
• Serve as the primary point of contact for external agencies, developers, and digital marketing partners, ensuring projects remain on track and priorities are effectively communicated.
• Cook up projects across internal departments while successfully managing multiple priorities and deadlines.
• Support ongoing ecommerce growth initiatives and continuously look for opportunities to improve the digital customer experience.

Requirements

• Minimum of 3 years of professional ecommerce experience.
• Advanced Shopify Plus experience is required.
• Demonstrated experience managing Shopify product catalogs, collections, tags, navigation, merchandising, and ongoing website maintenance.
• Strong understanding of ecommerce merchandising, online customer experience, and Shopify best practices.
• Experience using ecommerce analytics and performance data to make business recommendations and improve website performance.
• Strong understanding of key ecommerce metrics such as revenue, conversion rate, average order value (AOV), traffic, and units per transaction (UPT).
• Experience creating or contributing to creative briefs for website assets, email campaigns, or other digital marketing initiatives.
• Experience serving as the primary liaison between internal stakeholders and external agencies, developers, or digital marketing partners.
• Experience owning or supporting email and SMS marketing campaigns.
• Strong copywriting skills with experience writing product descriptions, marketing copy, website content, email campaigns, or SMS messaging.
• Excellent organizational, project management, and communication skills.
• Self-directed, proactive, and comfortable working independently within a lean, collaborative team.
• Ability to prioritize multiple projects and adapt to changing business needs.

Qualifications

• Luxury retail, fashion, beauty, consumer products, or ecommerce brand experience is preferred but not required.
• A genuine desire to take ownership of ecommerce operations and grow into a broader digital marketing leadership role over time.

Skills

• Advanced Shopify Plus experience.
• Strong understanding of ecommerce merchandising, online customer experience, and Shopify best practices.
• Experience using ecommerce analytics and performance data to make business recommendations and improve website performance.
• Strong understanding of key ecommerce metrics such as revenue, conversion rate, average order value (AOV), traffic, and units per transaction (UPT).
• Experience creating or contributing to creative briefs for website assets, email campaigns, or other digital marketing initiatives.
• Experience serving as the primary liaison between internal stakeholders and external agencies, developers, or digital marketing partners.
• Experience owning or supporting email and SMS marketing campaigns.
• Strong copywriting skills with experience writing product descriptions, marketing copy, website content, email campaigns, or SMS messaging.
• Excellent organizational, project management, and communication skills.
• Ability to prioritize multiple projects and adapt to changing business needs.

Benefits & Perks

• Medical, dental, and vision insurance.
• Employer-sponsored health benefits.
• 401(k) with employer match.
• Paid vacation and personal time.
• Employee discount.
• Commuter benefits.
• Opportunity to build a long-term career with a respected luxury retail organization.

Pay

Base salary of approximately $70,000 to $75,000, depending on experience and qualifications.

Schedule

Full-time onsite position located in New York City. Monday through Friday schedule, 9:30am – 6:00pm. Candidates must be comfortable working onsite five days per week.