Consumer Underwriter II

About the role

Bank OZK, a nationally recognized industry leader in financial services with over 120 years of legacy, is seeking a Consumer Loan Underwriter. This role involves reviewing a full array of consumer loan applications and making decisions in compliance with the Bank’s Loan Policies and Procedures. You will handle a wide variety of consumer loan products, including more complex or specialized loans, and contribute to small businesses, local economies, and major urban development across America.

Responsibilities

• Underwrite most Consumer Loan Products, including non-real estate loans, residential portfolio mortgages, construction loans, and HELOCs according to the Bank’s policies, procedures, and standards.
• Perform ability-to-repay analysis when applicable.
• Review appraisals and other valuations.
• Communicate effectively with lenders, documentation specialists, and management regarding approved and declined consumer loans.
• Ensure compliance with all laws and regulations related to consumer lending.
• Maintain the privacy and confidentiality of information obtained during the underwriting and lending process.
• Administer and maintain systems, databases, logs, and files used in Consumer Underwriting.
• Perform special projects and tasks as required by the department.
• Demonstrate integrity, trustworthiness, professionalism, flexibility, and adaptability.
• Follow Bank policies, procedures, and guidelines to protect clients, employees, and bank assets.

Requirements

• Bachelor’s degree (business or finance preferred) or commensurate work experience.
• Three (3) years of banking, credit underwriting, and/or lending experience, with a basic knowledge of real estate products.
• Knowledge of credit analysis for consumer lending.
• Experience with Dodd Frank Qualified Mortgage and Ability to Repay analysis.
• Understanding of accounting principles, business and personal financial statements, and tax returns.
• Familiarity with consumer compliance bank regulations, including the Office of Foreign Asset Control, the Bank Secrecy Act, the Anti-Money Laundering Act, and the USA PATRIOT Act.
• General knowledge of banking principles.

Skills

• Strong customer service and interpersonal skills.
• Effective time management to meet the Bank’s efficiency standards.
• Ability to maintain focus and concentration in a fast-paced environment.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to operate customary business equipment and technology, with or without accommodation.

Benefits

• Generous Paid Time Off (PTO).
• 401(k) matching.
• Comprehensive health, dental, and vision insurance (including pet insurance).
• Special perks and discounts.