Consumer Support Technician 1 - File Clerk (Clerical Support) for the Case Control Unit

Essential Duties And Responsibilities

• Maintain consumer files in accordance with agency procedures and in a professional looking condition.
• Sort and classify consumer file material per agency file organization charts.
• Assist agency staff in finding material or information.
• Perform physical inventory of CSC caseload records as scheduled or required.
• Review scanning materials for quality and file accurately.
• Purge consumer files of documents that are outdated, duplicated, or unnecessary on an ongoing basis in accordance with agency instruction and retention requirements.
• Coordinate filing, purging, and inventory assignments for part-time personnel.
• Work cooperatively and effectively with others.
• Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team.
• Use office equipment appropriately and report the need for any repairs.
• Keep work area neat and orderly.
• Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.

Minimum Position Requirements

• High school diploma or equivalent.
• Experience with filing and processing documents accurately and rapidly.
• Ability to operate office equipment.

Sign-On Bonus

$250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing.
$500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing.
Please include their full name when applying if an IRC employee referred you.

Benefits

Generous Benefits Package And Employee Perks
To view our benefits package and employee perks, please click HERE.

Company Information

We are proud to be an EEO employer.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.