Consumer Research Specialist

Job Summary

AMOREPACIFIC US Inc. invites applications for a consumer research specialist position in the Americas R&I Center. This role involves managing consumer research to understand North American market trends and consumer feedback on products.

Principal Accountabilities

• Initiate and oversee internal consumer and market research projects, including logistical and technical aspects.
• Design and execute various consumer research studies, such as focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc.
• Synthesize research data into insightful reports and compelling proposals that inform product and marketing decisions.
• Cultivate and maintain an active network with research partners.
• Attend customer research seminars, report findings, and propose new research models.
• Explore and integrate new research methodologies to stay at the forefront of consumer insights.
• Monitor and analyze consumer/market trends, including competitive brand launches and consumer feedback, and generate related reports.
• Manage internal consumer research panels and conduct research using them.

Qualification and Experience

• Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field.
• Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field.
• Experience designing or managing consumer studies, product testing, or cosmetic development projects.
• Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred.
• Experience working with external research agencies or testing partners preferred.

Skills

• Knowledge of qualitative and quantitative consumer research methodologies.
• Understanding of cosmetic product development and product evaluation processes.
• Ability to translate business questions into appropriate research objectives and study designs.
• Strong analytical, data interpretation, and insight-generation skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Strong report-writing, presentation, and verbal communication skills.
• Web- and literature-based research and summarization skills.
• Strong project management, prioritization, and organizational skills.
• Active networking and relationship-building skills.
• Creative problem-solving and critical-thinking skills.

Personal Attributes

• Perspectives and principles aligned with AMOREPACIFIC’s ABC Spirit.
• Proactive and collaborative approach to working with cross-functional and global teams.
• Confident self-starter with a high level of drive, energy, and professionalism.
• Consumer-focused, curious, and insight-oriented mindset.
• Self-motivated, responsible, diligent, and trustworthy.
• Results-oriented, resourceful, resilient, meticulous, and hands-on.
• Adaptable and comfortable working in a fast-paced and dynamic environment.

Company Benefits

• Medical, Dental, and Vision Insurance.
• HSA Employer Contributions and FSA Options.
• 401k Participation with company matching.
• Discount on all APUS Brands Products.
• Gratis Program - Gift box with top selling products, twice a year.
• Paid Maternity Leave.
• Short Term and Long Term Disability Insurance.
• Paid Time Off: Vacation / Personal days / Sick days.
• Company closed holidays and floating holidays.
• Office-sponsored events.
• Education assistant Program.
• Employee Referral Program.

Key Performance Indicators

• Research & report deadlines.
• Project management & partner firm management.
• Satisfaction ratings of internal cross-functional departments.
• Competency development.

Salary Range

$70k - $80k/yr

Contact Information

AMOREPACIFIC US, INC is an equal opportunity and Affirmative Action employer. For more information, please visit www.amorepacificus.com.