Consumer Loan Servicer

About the role

Love helping people hit the road, get on the water, or finance life's big adventures? Join CoVantage Credit Union's Consumer Loan Servicing team and play an important behind‑the‑scenes role in making sure our members' loans are finalized and protected. From securing titles and liens to supporting insurance and protection programs, you'll help create a smooth experience long after the loan closes. If you're detail‑oriented, enjoy problem‑solving, and thrive in a collaborative team environment, we'd love to meet you!

Responsibilities

• Gather and provide information to complete post‑closing requirements.
• Work with Member Service Representative staff to finalize collateralized loans, liens on titled collateral, filing UCCs, and securing documents for scanning.
• Prepare lien releases and lien guarantees for members, insurance companies, and dealerships.
• Follow up on CUNA disability and life claims, GAP, collateral protection insurance, and other programs.

Qualifications

• High school diploma or equivalent.
• Preferably have previous experience with loan document or lending workflows.
• Working knowledge of Microsoft Office and Windows programs.
• Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people.
• Above‑average accuracy and attention to detail.
• Must be bondable.

Benefits

• 401(k) employer match of up to 200%.
• Annual bonus of up to 4% of salary.
• Generous employer HSA contribution.
• Paid time off for community service.