Consumer Loan Servicer

About the role

Join CoVantage Credit Union's Consumer Loan Servicing team and play an important behind‑the‑scenes role in ensuring members' loans are finalized and protected. You will help secure titles and liens, support insurance and protection programs, and create a smooth experience long after the loan closes. The position is ideal for detail‑oriented problem solvers who thrive in a collaborative team environment.

Responsibilities

• Gather and provide information to complete post‑closing requirements.
• Work with Member Service Representative staff to finalize collateralized loans, file liens on titled collateral, file UCCs, and secure documents for scanning.
• Prepare lien releases and lien guarantees for members, insurance companies, and dealerships.
• Follow up on CUNA disability and life claims, GAP, collateral protection insurance, and other programs.

Qualifications

• High school diploma or equivalent.
• Preferably previous experience with loan document or lending workflows.
• Working knowledge of Microsoft Office and Windows programs.
• Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people.
• Above‑average accuracy and attention to detail.
• Must be bondable.

Benefits

• 401(k) employer match of up to 200%.
• Annual bonus of up to 4% of salary.
• Generous employer HSA contribution.
• Paid time off for community service.