Consumer Lending Underwriter

Overview

The Consumer Underwriter I is responsible for quality and sound decision making. The role effectively executes underwriting processes, reviews complex consumer loan applications, and makes quality loan decisions.

Responsibilities

• Demonstrates Results Orientation in the review of applications, credit histories, and assessing the financial outlook of applicants to ensure accuracy of information and to make sound lending decisions within authority levels.
• Makes loan denials, counteroffers, approvals, cash flow analysis, credit underwriting criteria, and assesses PCU loan product alternatives in reaching and making quality loan decisions.
• Maintains pipeline and service level commitments for retail and digital channels.
• Utilizes professional and friendly communication in providing phone support for incoming lending calls and discussing loan options and procedures for set-up with members.
• Identifies and works to eliminate root causes of lending issues or concerns when supporting and assisting branches and other departments.
• Displays a sense of urgency by efficiently informing staff and members of loan requirements and matters affecting approval; and when reviewing and rendering a decision on loan applications assigned to Underwriting Queue.
• Takes initiative in seeking guidance and approval on policy exceptions.
• Exhibits personal accountability by accurately documenting loan application decisions within the loan origination system with appropriate comments to ensure that loan processors are able to easily move forward with all loan bookings.
• Delivers an excellent internal and external member experience by displaying patience and tact in dealing with co-workers and members.
• Committed to self-improvement by maintaining proficiency in understanding consumer lending regulatory requirements (Regulation Z, Regulation B, Fair Credit Reporting Act).
• Displays creative solutions and process improvements in identifying cross-selling opportunities and appropriately approves members for those products.
• Displays a sense of urgency when obtaining information to process loan applications, i.e., verification of income and credit reports.
• Affords assistance in reviewing Loan Addendums to ensure post-funding changes are accurate.

Qualifications

• Minimum of 2 years of experience in consumer underwriting and/or Consumer Lending, financial analysis, or lending background preferably in a high-volume lending center.
• Experience, knowledge, and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial, and/or credit analysis or related areas.

Physical Activities/Requirements

• Must be able to sit for extended periods of time.

Compensation

At Patelco, please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.