Consumer Lending Sales Specialist - Full Time

We need to produce HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. First, brand and address: "Brand: Advance America Address: 1020-14 N. Edgewood Ave., Jacksonville, Florida, United States - 32254". This is metadata; we can put in a short

maybe. Then "Bi-Lingual Spanish is a plus!!" maybe part of qualifications. Then description: "Since 1997, Advance America has helped millions..." That's about company; could be About the role? Actually "About the role" heading is for role description. We could put company overview under About the role? But we need to follow instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (maybe includes position summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. Let's extract content: Position Summary: "The Consumer Lending Sales Specialist (CLSS) is a performance-based, hands-on role focused on delivering exceptional customer service while achieving individual and branch sales goals. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. The CLSS actively contributes to branch success by meeting performance metrics defined by management and participating in marketing and collection efforts. All responsibilities must be executed in full compliance with federal and state regulations while adhering to established company policies, procedures, and practices." That's suitable for About the role. Job Responsibility: includes Customer Service, Sales, Marketing & Customer Acquisition (list), Operations & Compliance (list), Team Collaboration (list). Also "Job Responsibilities Cont." then Education Required, Experience Required, Knowledge Required, Physical Requirements, Competencies, Travel, Attire, Other. We need to separate Responsibilities (duties) vs Requirements (education, experience) vs Qualifications (maybe knowledge, skills) vs Skills (competencies). Benefits: "We Offer Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match Paid Parental Leave Company Paid Holidays Paid Time Off including Volunteer Time Tuition Reimbursement Business Casual Environment Rewards & Recognition Program Employee Assistance Program". That's benefits. Pay: Not explicitly given; only "Competitive Wages" but that's vague. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have explicit list, so we can include Benefits. Pay: "Competitive Wages" is vague but maybe considered stating pay? It says "Competitive Wages". That is somewhat specific? It's not a number, but it's stating that wages are competitive. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive Wages" could be considered filler? It's not a specific number but it's a statement. Might be okay to include Pay section with that statement? However they said prefer a few substantive sections over many thin ones. Might be better to omit Pay if it's just "Competitive Wages" which is vague. But they said include section ONLY when posting has real, specific content for it. "Competitive Wages" is not specific; it's generic. So maybe omit Pay. Schedule: Not given; only mention "Schedules may be changed as needed to accommodate business needs. Overtime may be required." That's somewhat schedule info but not specific. Could be considered schedule content. But it's vague. Might still be considered schedule? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state something about schedules may be changed, overtime may be required. That's schedule info. So we could include Schedule section with that statement. But we need to avoid filler like "varies". "Schedules may be changed as needed" is somewhat vague but it's actual statement. I'd include Schedule. Now we need to structure. We'll have:

Brand: Advance America. Address: 1020-14 N. Edgewood Ave., Jacksonville, Florida, United States - 32254.

Then

About the role

with the position summary paragraph(s). Could be multiple paragraphs but we can combine. Then

Responsibilities

with

• items. Need to capture all responsibilities. Let's list responsibilities from text: Customer Service, Sales, Marketing & Customer Acquisition: - Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques - Deliver exceptional customer experience while managing growing consumer loan portfolio - Present tailored financial solutions aligned with customer goals and needs - Build and maintain strong customer relationships throughout the loan lifecycle - Educate customers on loan terms, conditions, and product features - Execute and track community marketing initiatives to generate growth - Demonstrate company core values and purpose while building trust with customers and staff Operations & Compliance: - Support branch financial objectives and performance metrics - Maintain strict adherence to company policies, state and federal regulations - Ensure accurate cash controls and security procedures - Maintain precise customer documentation and transaction records - Conduct and document collection activities - Follow Loss Prevention (LP) Standards Team Collaboration: - Foster a positive team environment while supporting colleagues to enhance customer experience - Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork Also there is "Job Responsibilities Cont." then Education Required etc. Those are not responsibilities but requirements. Now Requirements/Education/Experience/Knowledge/Physical Requirements/Competencies etc. We need to decide sections: Requirements, Qualifications, Skills. We could put Education Required, Experience Required under Requirements. Knowledge Required maybe under Qualifications. Physical Requirements maybe under Requirements? Or separate? Competencies maybe under Skills. Let's map: - Education Required: High School Diploma or equivalent required; some college preferred. - Experience Required: Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. - Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. - Physical Requirements: Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division). - Competencies: Adaptability and Growth Mindset-CLSS Digital and Future Readiness-CLSS Leadership, Coaching and Development-CLSS Results and Accountability-CLSS Sales and Customer Excellence-CLSS Travel Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. - Attire: The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. - Other: Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 46676 Also Bi-Lingual Spanish is a plus!! maybe under Skills or Qualifications. We need to avoid boilerplate like EEO etc. The last sentence about All qualified applicants will receive consideration... is EEO boilerplate; we should remove it. Also Requisition ID maybe minor metadata; we can drop or put in short p. We should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we remove the EEO statement and maybe the "To learn more about Advance America visit the Advance America Website." That's application instruction? It's not exactly instruction but maybe we can drop. Now we need to decide sections. Potential sections: - About the role (position summary) - Responsibilities (the three categories) - Requirements (Education Required, Experience Required) - Qualifications (Knowledge Required, Physical Requirements? maybe) - Skills (Competencies, Bi-Lingual Spanish, Attire? maybe) - Benefits (list) - Schedule (Schedules may be changed..., Overtime may be required.) We need to ensure we don't create thin sections. Let's see if each has enough content. About the role: we have a paragraph. Responsibilities: we have many bullet points. Requirements: Education and Experience (two items). Could be combined into a
  . Qualifications: Knowledge Required (list of abilities) and Physical Requirements (list). That's substantial. Skills: Competencies (list), Bi-Lingual Spanish is a plus, Attire (description). That's also decent. Benefits: list. Schedule: two sentences. We need to avoid duplication: The "Travel Must have a valid driver’s license..." appears in Competencies line; also earlier under Physical Requirements there is driving and having access... So we might have duplication. We should preserve all substantive information but not duplicate lines. The text includes both: under Physical Requirements: "driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division;" and under Competencies: "Travel Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities." There's overlap but we can keep both but maybe combine to avoid duplication. However instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep both but we could combine them into a single bullet that captures both? That would be summarizing, maybe losing detail. Better to keep both but note they are similar. Could we keep both as separate bullets? That would be duplication but it's from original text; we are not inventing. It's okay to have duplicate info if it's in original. However we should avoid duplicated lines per instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." It says remove duplicated lines. So we should deduplicate identical lines. The two statements are not identical but similar.