Consumer Lending Manager

About the role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsibilities

• Approves consumer and home equity line of credit loan applications within Board parameters.
• Reviews and analyzes loan applications and credit documents.
• Interviews applicants and explains the review process, providing recommendations.
• Discusses financing aspects like rates, terms, and repayment.
• Provides information on loan products, services, and insurances.
• Ensures quick processing of member loan requests and disburses loans per policy guidelines.
• Manages daily department operations efficiently, fostering a productive environment through effective staff communication.
• Achieves departmental goals within timelines and sets performance measures to protect the Credit Union's loan portfolio.
• Assists lending and collection staff with daily tasks and training.
• Helps establish or revise loan policies, programs, products, and procedures to meet member and organizational goals.
• Ensures compliance with internal, external, and statutory requirements for loan documents and practices.
• Manages safe storage and record-keeping of loan files, audits documents, and facilitates corrections.
• Other duties as assigned.

Skills

• Ability to organize, balance figures, compute totals, verify calculations, and use analysis skills to assess and arrive at an appropriate and justifiable underwriting decision.
• Managerial skills. Thoroughness, confidentiality, initiative.
• Effective communication skills, both oral and written, with solid interpersonal skills.
• Conflict resolution, problem identification and resolution skills.
• Knowledgeable of all loan operations processes. Strong knowledge of credit union policies, procedures, and compliance with applicable state and federal laws and regulations. Knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) Compliance and other regulations and laws related to the position.
• Strong computer skills.
• Ability to pass Credit Union bond check.
• Team player.
• Expertise in consumer loan, credit card program, and mortgage loan operations.

Qualifications

• Education: Bachelor's (required). Field of study in business administration, finance, or management.
• Work Experience: 4+ years experience in consumer lending (required).
• Background Screening Requirement (Florida Law): Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits