Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66)

About the role

This role is responsible for phone-based service to relationship roles where representatives are expected to take 20 to 30 inbound service calls daily to solve for financial needs. These individuals are trained on managed products, trading in self-directed accounts, chat functionality, and 529 products over a 12-month timeframe. During these interactions, they have opportunities to deepen relationships by referring clients to specialized sales teams. The role acts as a central entry point into a fully licensed financial services career.

Responsibilities

• Identifies clients’ needs and finds proper solutions to meet those needs by referring sales opportunities to specialists and sales teams
• Receives training through the licensing/study program, ultimately earning SIE, S7, and S66 certifications
• Focuses daily on service to sales with existing Merrill clients
• Provides exceptional client care, growing client relationships, and guiding clients with needs-based solutions that support their financial goals

Requirements

• Is client-focused with a passion for excellence and a positive team attitude
• Is self-motivated, goal-oriented, and has the ability to multitask in a fast-moving, performance-based environment
• Has the ability to identify clients' needs and find proper solutions to meet those needs by referring sales opportunities to specialists and sales teams
• Is an effective communicator with an aptitude for sales and relationship management
• Has strong computer skills
• Is prepared to pass licensing exams - Security Industry Essentials (SIE) and Series 7 and Series 66
• Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication
• Is ambitious, disciplined, hardworking, resilient, and willing to learn

Qualifications

• A bachelor's degree, or 1-2 years of experience in a performance-based environment
• The Security Industry Essentials (SIE) or other financial services licenses and interest in pursuing the Series 7, and/or the Series 66 licenses
• Leadership capabilities

Skills Used in this Role

• Establishing Trust
• Customer Service
• Overcoming Objections
• Consulting
• Risk Management
• Organization
• Critical Thinking
• Conflict Resolution
• Building Rapport
• Active Listening
• Customer Focus
• Analytical Thinking

Additional Skills

• Shift: 1st shift (United States of America)
• Hours Per Week: 40