Consumer Investments - Investment Specialist Trainee (Obtain SIE, Series 7 & 66)

About the role

This role provides phone-based services to relationship jobs, handling several inbound service calls daily to address financial needs. You will deepen client relationships by referring them to specialized sales teams and serve as a central entry point into a fully licensed financial services career. Responsibilities include managing products, trading in self-directed accounts, and maintaining knowledge of chat functionality and a wide variety of financial products.

Responsibilities

• Identifies clients’ needs and finds proper solutions by referring sales opportunities to specialist and sales teams
• Focuses daily on service to sales with existing Merrill clients
• Provides exceptional client care, grows client relationships, and guides clients with needs-based solutions to support their financial goals

Requirements

• Client-focused with a passion for excellence and a positive team attitude
• Self-motivated, goal-oriented, and able to multitask in a fast-moving, performance-based environment
• Ability to identify clients’ needs and refer sales opportunities to specialist and sales teams
• Effective communicator with an aptitude for sales and relationship management
• Strong computer skills
• Prepared to pass licensing exams: Security Industry Essentials (SIE), Series 7, and Series 66
• Desire to establish a long-term career in financial services at a fast-growing company that rewards hard work and dedication
• Ambitious, disciplined, hardworking, resilient, and willing to learn

Qualifications

• High School Diploma, GED, or equivalent (minimum education requirement)
• Bachelor’s Degree in a related field or 1+ years of experience in a performance-based environment (desired)
• FINRA Security Industry Essentials (SIE) or other financial services licenses (desired)
• Interest in pursuing the Series 7 and/or Series 66 licenses (desired)
• Leadership capabilities (desired)

Skills

• Attention to Detail
• Critical Thinking
• Customer and Client Focus
• Verbal Communications
• Prioritization
• Active Listening
• Decision Making
• Emotional Intelligence
• Result Orientation
• Written Communications
• Account Management
• Adaptability
• Client Experience Branding
• Coaching
• Referral Identification

Schedule

1st shift (United States of America), 40 hours per week.