Jobs · Marketing · North Carolina

Consumer Digital Rewards - Sr. Marketing Specialist

Bank of America · Charlotte, NC · 1 wk ago
MarketingFull-time

About the role

This role is responsible for delivering either small end-to-end or large specialized portions of a marketing initiative or program. Key responsibilities include using advanced analysis and problem solving to recommend improvements and solutions, owning the delivery of primary components for small to medium marketing products/processes or secondary components for large/medium initiatives. The Senior Marketing Specialist will drive the execution of online marketing, email, and ATM Rewards programs in a highly collaborative and innovative team, partnering across marketing and agencies to develop digital campaigns.

Responsibilities

  • Execute digital marketing campaigns to drive growth.
  • Leverage digital channels, including mobile and desktop paid search, email, ATM, and placements on Bank of America and Merrill digital properties.
  • Integrate closely with Marketing Strategy to develop digital channel plans and provide input on overall marketing strategy.
  • Lead and provide input during creative review routines to ensure customer experience alignment with strategy, measurement requirements, and channel fit guidelines.
  • Partner with teams inside and outside the organization, including strategy, digital channels, media, and agencies, to ensure integration.
  • Regularly review and understand campaign performance in order to optimize and make strategic decisions.
  • Uncover insights and leverage data to prioritize client messaging.

Requirements

  • 4+ years of marketing campaign management or project management experience.
  • Self-motivated with a positive attitude and proven ability to independently manage aggressive deadlines, complex approval processes, and multiple projects in a fast-paced environment.
  • Detail-oriented with exceptional organizational, time management, and prioritization skills; strong relationship management skills.
  • Understands the importance of corporate standards, procedures, and approval processes.
  • Demonstrated ability to translate strategy into clear objectives; able to evaluate ideas, prioritize initiatives, quantify benefits, and evaluate performance.
  • Enterprise mindset; demonstrated ability to consider impacts across the organization and prioritize accordingly.
  • Excellent oral and written communication skills.
  • Proficient in MS Office Product Suite (Word, Excel, PPT) including leveraging Copilot.

Qualifications

  • Experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics (desired).
  • Financial services experience (desired).
  • Experience presenting to groups of all levels (desired).
  • High School Diploma / GED / Secondary School or equivalent (minimum education requirement).

Skills

  • Adaptability
  • Collaboration
  • Problem Solving
  • Process Management
  • Product Marketing and Branding
  • Active Listening
  • Attention to Detail
  • Oral Communications
  • Prioritization
  • Solution Delivery Process
  • Analytical Thinking
  • Business Acumen
  • Digital Marketing
  • User Experience Design
  • Written Communications

Schedule

1st shift (United States of America), 40 hours per week.

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