Consumer Consultant

Key Responsibilities

• Act as a strategic enablement partner for Cash Management and Merchant Services, aligning sales tools and messaging to business priorities and growth strategies.
• Proactively identify opportunities to improve seller readiness, client conversations, and solution adoption through insights, data, and field feedback.
• Translate complex product capabilities into simple, client-focused value propositions that resonate with Business Banking clients.
• Support go-to-market efforts, product launches, and strategic initiatives with clear enablement plans and materials.

Content Development & Presentations

• Create and maintain sales enablement assets such as playbooks, quick reference guides, talk tracks, and competitive insights.
• Ensure all materials are clear, concise, visually compelling, and aligned to brand and sales standards.
• Tailor content for different audiences, from frontline bankers to senior leadership.

Cross-Functional Partnership

• Collaborate with Product, Marketing, Sales Leadership, and other Enablement partners to ensure consistency and alignment across initiatives.
• Serve as a connector between strategy and execution—helping teams understand not just what is changing, but why it matters.
• Incorporate feedback from the field to continuously refine messaging, tools, and training approaches.

Continuous Improvement & Impact

• Track adoption and effectiveness of enablement materials; recommend enhancements based on performance and feedback.
• Stay current on industry trends, competitive dynamics, and evolving client needs related to treasury, payments, and merchant solutions.
• Contribute to a culture of continuous improvement, innovation, and disciplined execution within Business Banking Enablement.