Consumer Banker II (Richmond)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Let's extract content: - Intro: "We do the right things, right now..." etc. That's about the role? Could be "About the role". We'll include a paragraph. - Then description: "Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management." - Then "Essential Functions/Responsibilities" heading. Under that: list of responsibilities. We need to extract each bullet as

. Let's list responsibilities: - Perform necessary functions necessary to open accounts, perform maintenance. - Run a Teller drawer as deemed necessary by management - Support client engagement through active calling, client conversations, and follow up. - Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: - Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related - Ensure client follow up calls are conducted in the proper time frame. - Maintain all operational and risk management standards - Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. - Model the way for peers and coworkers aligned with First Financials Mission and Values. - The CB is responsible for adherence to all compliance and regulatory procedures. - Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a fIRST Class Client Experience. - Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. - Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. - Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. - Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering. - Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. We need to keep them as list items. Then "Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job" heading. Under that: list of minimum qualifications. List: - 3-4 years client service experience in a retail environment. - 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment. - High school diploma or general education degree (GED) is required. - May obtain notary authorization - Possesses a strong level of bank product knowledge and solid sales skills. Then "Preferred Knowledge and Skills" heading. Under that: - Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales preferred. Then "Level of Complexity and Scope" heading. Under that: - Ability to serve a wide variety of client needs according to bank policy and procedures. - Ability to lead teams as needed. Then "Degree of Independence and Decision-Making" heading. Under that: - Works with limited supervision. - Follows established guidelines. - Applies guidelines with proficiency. - Collaborates with senior role or Supervisor. - Uses subject-matter expertise to advise others. Then "Required Supervisory Responsibilities" heading. Under that: - Supports the management needs for the FCM Then "Physical Requirements" heading. Under that: - Occasionally lifts and carries up to 50 lbs. - Frequently lifts and carries up to 10 lbs. - Frequently sits, stands, walks and drives Then "Compliance Statement" heading. Under that: - The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Then "Development and Training" heading. Under that list of certifications: - Client Conversation Workshop - Transaction Processing & Regulatory Understanding - Consumer Banking Certification: Business Management Tool - Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud - Consumer Lending Certification: Loan Application and Communication - Consumer Lending Certification: Regulatory, Risk, Legal & Fraud - Consumer Deposit Certification: Estates, Trusts & Power of Attorneys - Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart - Consumer Lending Certification: Understanding Underwriting & Processing - Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Then "Pay Range $18.00- $20.67/hour" heading. Under that: paragraph with pay range. Then "Benefits" heading. Under that: paragraph: "We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide." Then "Incentive Eligibility" heading? Not required but could be included as a section? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Incentive Eligibility not listed, but we could include if we want but better to stick to allowed headings. However we can include if content is substantive; but they said "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we can use those headings; not mandatory to limit to those but likely they expect those. We'll include only those that have content. We have Pay and Benefits. We don't have Schedule explicit; none. We have Requirements (maybe Minimum Knowledge...). Qualifications (Preferred). Skills (maybe combine). We'll map. We need to avoid boilerplate: EEO, E-Verify, mission/values statements, etc. Remove those. We need to preserve all substantive information; do not invent or summarize away detail. We need to remove duplicated lines. Let's craft HTML. Structure:

About the role

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

Responsibilities

• Perform necessary functions necessary to open accounts, perform maintenance.
• Run a Teller drawer as deemed necessary by management
• Support client engagement through active calling, client conversations, and follow up.
• Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
• Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards
• Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
• Model the way for peers and coworkers aligned with First Financials Mission and Values.
• The CB is responsible for adherence to all compliance and regulatory procedures.
• Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a fIRST Class Client Experience.
• Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
• Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
• Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
• Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.

But note we have nested list inside a li; better to keep top-level li for each responsibility, and sub-items as nested ul. Simplify: top-level li for each bullet; for the "Daily activities..." we can have a li with a nested ul. Let's produce. Then

Minimum Knowledge, Skills, and Abilities

(or Requirements). Use heading "Requirements". We'll put

Requirements

and list. Then

Preferred Qualifications

(or Qualifications). Use

Qualifications

. Then

Skills

maybe combine Level of Complexity, Degree of Independence, Required Supervisory Responsibilities, Physical Requirements, Compliance Statement, Development and Training? But those are more like competencies. However instruction says use headings for sections like Skills. We could put Skills heading and include those bullet lists. But we need to avoid too many thin sections. Maybe combine all those under Skills. But we need to preserve all substantive info; we can put them under Skills as separate sub-lists. Better to have separate headings for each distinct section: Level of Complexity and Scope, Degree of Independence and Decision-Making, Required Supervisory Responsibilities, Physical Requirements, Compliance Statement, Development and Training. Those are specific headings not in the example list but could be considered as part of Skills or Qualifications. However instruction says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests we should prefer those. To be safe, we can map those to Skills. Thus we can have a Skills section with subheadings? But we cannot use

maybe not prohibited but they didn't mention. Safer to keep only the allowed headings and put all remaining info under Skills as a list. Let's compile Skills list: - Ability to serve a wide variety of client needs according to bank policy and procedures. - Ability to lead teams as needed. - Works with limited supervision. - Follows established guidelines. - Applies guidelines with proficiency. - Collaborates with senior role or Supervisor. - Uses subject-matter expertise to advise others. - Supports the management needs for the FCM - Occasionally lifts and carries up to 50 lbs. - Frequently lifts and carries up to 10 lbs. - Frequently sits, stands, walks and drives - The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. - Client Conversation Workshop - Transaction Processing & Regulatory Understanding - Consumer Banking Certification: Business Management Tool - Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud - Consumer Lending Certification: Loan Application and Communication -