Consulting Systems Engineer (Civilian)

About the role

At Iron Bow, our Consulting Systems Engineers (CSEs) are seasoned presales engineering professionals with a deep passion for technology and commitment to helping customers achieve their business outcomes. As a CSE, you’ll collaborate with our engineering teams to develop innovative and tailored solutions for our clients. This role offers exposure to a diverse range of technologies, with continuous opportunities to learn and adapt to new advancements. To excel in this position, you must possess a keen eye for detail, a creative problem-solving mindset, and the ability to think outside the box. You should also be able to work with a sense of urgency and have a passion for innovation.

CSEs are integral to Iron Bow’s strategic approach, leveraging their technical expertise and domain knowledge to craft solutions that align with our pillar strategies: IT modernization, Workforce Experience, Digital Transformation, and Cybersecurity. CSEs are the backbone of Iron Bow’s offerings, ensuring that each solution is tailored to meet our customers’ unique needs.

What success looks like

• Strategic Visionary: As a presales engineer of large-scale opportunities within a highly intricate landscape of our customer base, you’re the trailblazer who shapes the success of our customers’ missions.
• Relationship Builder: Results are your forte. You not only comprehend but thrive in understanding the pivotal role of IT within your clients’ worlds. Your drive lies in achieving program initiatives amidst the ever-evolving dynamics of customer environments.
• Adaptive Problem-Solver: Swiftly address customer pain points with innovative solutions, adapting seamlessly to evolving needs and dynamic market changes.
• Business Outcome Seller: You're not just selling IT solutions; you're shaping the future, adept at showcasing how our offerings translate into tangible business outcomes.
• Market Expert: Understanding your customers and their markets isn't just a skill; it's your superpower. Your insights into market nuances, customer needs, and the ever-shifting business landscapes pave the way for tailored, impactful solutions.
• EQ-Infused Leader: You're a force driven by emotional intelligence, believing that empathy, intuition, and strong leadership set the tone for triumph and results-oriented success.

Responsibilities

• Work in concert with Account Teams to build consultative relationships and provide IT solutions and professional services to customer base (engagement, program, and managed services).
• Focus on innovative technical presales solutions to include cloud, collaboration, security, data center, networking, mobility & end-user devices, managed services, and digital/IoT transformation.
• Act as a trusted advisor to provide leadership in knowledge of key products, solutions, and partners.
• Develop proposals and Statements of Work (SOWs), assisting account teams in effectively packaging, pricing, and presenting solutions to customers.
• Lead proposal solutioning as the technical solution owner.
• Validate and create Bills of Materials from leading OEMs using appropriate configuration tools.
• Provide technical assistance to customers and Account Teams.
• Obtain customer integration service needs, challenges, and product requirements to develop business cases to drive solutions.
• Understand and communicate IT strategy and vision based on Iron Bow’s capabilities to meet your customers’ technical requirements.

Requirements

• A broad understanding of technology and the ability to consult with the customer regarding cloud, collaboration, security, data center, networking, mobility & end-user devices, managed services, and digital/IoT transformation.
• Typically requires a Bachelor’s degree in a related field and 10 years of experience in engineering presales or related experience.
• Ability to develop an area of specialization.
• Lead the development of solutions to meet customer requirements.
• Experience with other leading OEMs, as well as experience with OEM configuration and operation toolsets.
• Knowledge of relevant solution sets, product line specifications, performance criteria, and applications.
• Excellent written and verbal communication, listening, negotiation, and presentation skills.
• Ability to work effectively, add value as a team member, and assume a technical leadership role for the team.
• Demonstrated technical knowledge and consultative skills.
• Relevant experience in key competitor offerings in technology areas to drive business outcomes.
• Comfortable working in a team environment with high-performing employees and collaborate with internal technical experts to develop and drive solutions.
• U.S. citizenship is required.
• Government clearance is a plus.
• OEM certifications are a plus (Dell datacenter ideally).
• Experience with the Department of Justice is desired but not required.

Travel requirements

This is a remote position; we prefer candidates based in the National Capital Region or within the Mid-Atlantic region and may include up to 20% travel.