Consulting Site Reliability Engineer

About the role

The Consulting Platform Engineer is a highly experienced individual who operates independently with minimal management oversight. Recognized as an expert in the field, this role involves evaluating, designing, and implementing technology solutions to advance technology strategies within a line of business. The incumbent typically serves as the application owner for third-party, purchased software aligned with a specific LOB, collaborating with vendors to understand upcoming changes and ensuring business continuity. This role may also involve close collaboration with product owners in agile teams to define user stories and develop effective technology solutions. The position provides guidance to less experienced engineers and works on complex initiatives.

All employees are responsible for managing risk by openly exchanging ideas, elevating concerns, and adhering to policies and procedures. Accountability includes doing the right thing for customers and colleagues while operating within the Bank’s risk appetite.

Responsibilities

• Serve as the main liaison with software vendors for systems utilized by a line of business.
• Stay informed about upcoming changes and enhancements in vendor software and assess their impact on the business.
• Collaborate with the line of business to design solutions incorporating software changes and ensure effective implementation with business partners.
• Understand the business technology roadmap and recommend continued use or elimination of current third-party software solutions.
• If part of an agile team, work closely with the product owner to ensure user stories are specific and clear for developers to meet customer needs.
• Implement and maintain new features and capabilities while continuously improving the quality of technical products and services.
• Follow industry and organizational best practices and standards, and participate in company communities of practice.
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions.
• Keep up with technology trends and innovations in relevant fields.
• Provide operational support and troubleshooting for your team’s products and services.
• Provide coaching, mentoring, and training for new or less experienced team members.

Requirements

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience.
• Ten or more years of engineering or other IT work experience relevant to the position.
• Outstanding problem-solving and communication skills.
• Willingness to work in a highly collaborative environment.
• Significant experience with modern software development practices, tools, and/or hardware technologies.
• Deep understanding of IT security best practices.
• Expertise in one or more technical and/or functional domains relevant to the position.
• Experience designing, implementing, and supporting complex technical solutions.
• Technical skills specific to the position’s requirements.
• Able to coach and guide other individuals.

Supervisory Responsibilities: None.

Pay

Total base pay range: $121,900.00 - $262,100.00 USD annually. The base salary reflects the range for this pay grade across the U.S., with individual salaries determined by factors such as role, relevant skillset, experience, education, and geographic location. This role is also eligible for incentive compensation based on company, line of business, and/or individual performance.

Benefits

Fifth Third offers comprehensive benefits designed to support physical, financial, emotional, and social well-being for employees and their families. Benefits include differentiated compensation and extensive programs tailored to individual needs. More details can be found on the 53.com Careers page.

Location

Cincinnati, Ohio 45227