Consulting Principal, Program Delivery Lead

Dallas, TX

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients.

About the role

As a Program Delivery Lead, you will make an impact by leading the end-to-end delivery of the Value VxP Program, ensuring program objectives, delivery timelines, quality standards, and client expectations are met. You will be a valued member of the Cognizant Consulting team and work collaboratively with client leadership, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams.

Responsibilities

• Manage all aspects of the Value VxP Program, including delivery planning, execution, governance, risk management, and stakeholder communication.
• Build trusted client relationships by acting as a technical advisor to customer technical and leadership teams, while serving as the primary escalation point for delivery-related matters.
• Collaborate with client teams, vendor teams, service lines, Program Directors, Project Managers, and technical delivery teams to ensure overall program objectives and timelines are achieved.
• Lead resource planning, allocation, and capacity forecasting to optimize delivery capability and support successful execution.
• Provide overall program leadership to technical teams, ensuring high-quality solutions are delivered within agreed timelines and budgets.
• Champion automation initiatives across delivery processes to improve efficiency, quality, consistency, and speed of execution.
• Oversee testing activities within customer environments, ensuring alignment with project requirements while promoting automated testing frameworks and continuous improvement.
• Manage technical escalations across Delivery, Engineering, Support, and Managed Services teams.
• Identify delivery risks, assess business impact, and implement proactive mitigation strategies to support successful outcomes.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.

Requirements

• Strong experience leading complex technology delivery programs in a client-facing environment.
• Demonstrated ability to manage program delivery across cross-functional teams, including client teams, vendor teams, service lines, engineering, support, and managed services.
• Experience leading resource planning, allocation, capacity forecasting, delivery governance, and risk mitigation.
• Strong technical advisory skills with the ability to communicate effectively with customer technical teams and senior leadership.
• Experience managing delivery-related escalations and driving resolution across multiple stakeholder groups.
• Proven ability to deliver high-quality solutions within agreed timelines, budgets, and business expectations.

Qualifications

These will help you succeed:

• Experience supporting automation initiatives across delivery, testing, or operational processes.
• Familiarity with automated testing frameworks, continuous improvement practices, and quality-focused delivery methods.
• Strong program leadership skills with the ability to bring structure, clarity, and accountability to complex delivery environments.
• Experience working in consulting, professional services, or client delivery organizations.
• Ability to build trusted relationships, manage ambiguity, and proactively identify risks before they impact delivery.

Benefits

• Medical, dental, vision and life insurance
• 401(k) plan and contributions
• Employee stock purchase plan
• Employee assistance program
• 10 paid holidays plus PTO
• Paid parental leave and fertility assistance
• Learning and development certifications and programs