Consulting Manager Technology Enablement and Process Improvement

Job Summary

The Implementation & Process Improvement Consulting Manager is responsible for leading client-facing engagements focused on system implementations, process improvement, and business transformation initiatives. This role serves as a primary point of contact for clients, owning delivery across multiple concurrent projects while partnering closely with internal teams and leadership.

Essential Responsibilities

• Serve as the primary point of contact for client engagements, building strong relationships and guiding projects from initiation through delivery
• Lead multiple engagements simultaneously (typically 3–4 active projects), ensuring deliverables are completed on time and aligned with client expectations
• Facilitate client workshops (virtual and on-site) to assess current-state processes across finance, accounting, and IT functions
• Develop client deliverables including observations, risks, and process improvement recommendations
• Support ERP and system selection engagements, helping clients evaluate and implement solutions
• Partner with clients to support system implementations and process transformation initiatives
• Conduct business process reviews and identify opportunities for operational improvements
• Create process maps using tools such as Visio or similar platforms
• Collaborate with project and program managers to align implementation plans and drive execution

Required Qualifications

• Bachelor’s degree in Business, Technology, or a related field
• 6+ years of experience in consulting and/or industry roles, with demonstrated client-facing consulting or advisory experience and exposure to business transformation initiatives
• Prominent ability to manage multiple projects or priorities simultaneously
• Strong communication skills and the ability to build relationships with clients and internal stakeholders
• Proven experience leading large, multi-workstream programs or auditing program and project management for large clients
• Demonstrated ownership of engagement economics, including budgeting, forecasting, and financial performance
• Deep experience operating in environments with ambiguity, incomplete requirements, and shifting scope
• Strong understanding of SDLC frameworks and ability to train and enable teams
• High initiative with the ability to work independently and collaboratively

Preferred Qualifications

• Experience within a Big 4 or Tier Two consulting firm
• Experience supporting ERP or large-scale technology implementations, including process improvements, system delivery, or SOX-related controls
• Familiarity with IT General Controls (ITGCs), segregation of duties, and governance frameworks (e.g., SDLC, change management, access controls)
• Exposure to M&A integration activities, particularly related to systems or process transformation
• General understanding of frameworks and standards such as COBIT, ITIL, or GAAP
• MPP, CPA, or similar certifications preferred but not required

Skills & Abilities

• Strong executive communication and presentation skills, with the ability to clearly convey complex information to diverse stakeholders
• Analytical mindset with the ability to synthesize data into actionable insights
• Experience navigating and influencing across complex, cross-functional environments
• A collaborative leadership style with confidence to challenge assumptions, drive decisions, and influence

Additional Details

Equal Opportunity Employer: Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Reasonable Accommodations: Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com

Compensation: The estimated base pay range for this role is $117,000 - $158,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.

Benefits: Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D.