Consultant- Organization Change Management, Workforce Transformation

Responsibilities

• Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
• Responsible for gathering client data and providing analysis to support design of solutions
• Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
• Track program metrics and status
• Lead/facilitate client workshops to collaborate with clients and educate them through process
• Actively contribute your ideas to provide solutions for clients
• Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
• Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization
• ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft, SNOW)
• Major package software implementations (e.g., SFDC, MS Dynamics)
• Collaboration initiatives (SharePoint or other collaboration platforms)
• Digital commerce implementations/transformations
• Shared services, outsourcing, and managed services programs
• MA&D transformations
• Building an OCM strategy / plan
• Identifying and managing stakeholders
• Leading culture and leadership analysis and gap/fit/action planning
• Designing and delivering communications in print, web, and talking points
• Analyzing and sharing "what's changing" information about the work and organization
• Managing development of training strategy and overseeing training delivery
• Designing new / revised jobs and organizations
• Alligned HR policies and practices with the new way of working
• Facilitating business implementation readiness through a network of client business representatives
• Led substantial workstreams successfully; focuses on business impact as well results
• Identifies and tracks output parameters
• Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action
• Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts
• Adapts to the needs of diverse audiences and/or complex situations

Qualifications

• Bachelor’s degree or foreign equivalent required.
• At least 3 years of experience in Organization Change Management.
• Able to travel 4 days a week to multiple local, state and national client locations.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
• Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) – Houston, Dallas, Chicago, Boston, NY City, Bridgewater NJ, Atlanta, Bay Area, CA and Seattle, WAS.
• Strong verbal, written and interpersonal skills.
• Able to effectively analyze data, interview and metrics and communicate results to management.
• Organized and able to work independently.
• Able to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
• Desire to work in a global delivery environment working on large complex programs.
• Use of all MS Office tools.

Preferred Qualifications

• Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields.
• Able to interact at all levels of client organizations.
• Can lead substantial workstreams successfully; focuses on business impact as well results.
• Able to build enduring relationships with Client team member.
• Strong executive presence with excellent written and verbal communications skills.
• Great listener who is humble yet confident with his/her abilities.
• Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done.
• Creative problem solver.