Consultant - Nitro Services

About the role

Implement and design Veeva Nitro solutions, assist with data migration, and provide post-go-live support.

Responsibilities

• Participate in workshops to understand customer requirements for their commercial data warehouse.
• Aid in designing and configuring Veeva Nitro solutions, including data models, ETL processes, security, and reporting objects.
• Support data migration, integration, and validation activities during implementation projects.
• Guide customers on leveraging their data assets effectively within Nitro.
• Coordinate with external and internal teams to understand their systems and build scalable solutions.
• Provide ongoing consulting and administrative support for multiple Veeva Nitro clients.
• Manage and monitor data loading processes, ensuring data quality and troubleshooting issues.
• Perform configuration enhancements and optimizations based on evolving client needs.
• Assist clients with the creation, maintenance, and best practices for reports and dashboards using Nitro Explorer and connected BI tools.
• Maintain production and sandbox environments, including release management support.
• Triage, troubleshoot, and resolve client-reported issues.
• Manage client interactions, set expectations, and provide clear, effective communication.
• Develop deep subject matter expertise on Veeva Nitro and life sciences commercial data domains.
• Contribute to internal initiatives, knowledge sharing, and best practice development.
• Uphold Veeva Values, including “Do the Right Thing” and “Customer Success.”

Requirements

• Bachelor's degree or equivalent relevant experience.
• 3+ years of experience in data warehousing, business intelligence, ETL development, or data management/integration roles.
• Hands-on experience with SQL for data querying, manipulation, and analysis.
• Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles.
• Experience in a customer-facing role, demonstrating consulting, requirements gathering, and communication skills.
• Proven ability to manage tasks, prioritize, and work independently in a remote setting.
• Ability to quickly learn new technologies, adapt to changing environments, and translate business needs into technical solutions.
• Excellent verbal and written communication skills.

Qualifications

• Qualified candidates must be legally authorized to be employed in the United States.
• Direct hands-on experience implementing or managing Veeva Nitro.
• Experience working within or consulting for the life sciences (pharmaceutical, biotech, medical devices) industry, particularly with commercial data (sales, marketing, CRM, HCO/HCP data).
• Experience with other Veeva applications (e.g., Veeva CRM, Veeva Vault, Veeva Network MDM).
• Experience with cloud data warehouse/ Lakehouse platforms (e.g., AWS Redshift, Snowflake, Databricks ).
• Proficiency with BI visualization tools (e.g., Tableau, Power BI, Qlik).
• Experience with Master Data Management (MDM) concepts or systems.
• Experience working across the full lifecycle of a software implementation project.

Skills

• SQL for data querying, manipulation, and analysis.
• Data warehousing concepts, dimensional modeling, and ETL principles.
• Consulting, requirements gathering, and communication skills.
• Remote work and task management.
• New technology learning and adaptation.
• Verbal and written communication skills.
• Hands-on experience with Veeva Nitro and related tools.
• Experience with cloud data warehouse/ Lakehouse platforms.
• BI visualization tools proficiency.
• Master Data Management (MDM) concepts or systems.
• Software implementation project experience.

Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.

Pay

Base pay: $70,000 - $140,000

Schedule

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

Company Information

• Veeva is a Public Benefit Corporation (PBC), which considers its public benefit purpose and the interests of those materially affected by the corporation’s conduct.
• Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture.
• Veeva’s support for charitable causes is entirely employee driven.
• Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities.