Consultant III

Key Responsibilities

• Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
• Leverage project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.
• Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies.
• Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience.
• Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability.
• Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
• Update and maintain project statuses within project management tools, providing regular reporting on project health, risks, and milestones to internal stakeholders and client executive teams.
• Manage project forecasting, including resource utilization and effort estimates, ensure timely timesheet submissions, and oversee issue and case management to support successful project delivery.

Required Qualifications

• Bachelor's Degree or equivalent work experience
• At least 4-6 years relevant work experience

Preferred Qualifications

• 4–6 years of experience in the Home Health, or Hospice and Palliative industry
• Proficiency with Salesforce, including reporting, case management, and workflow tracking
• Experience with billing processes and/or revenue cycle management within healthcare settings
• Experience with Kinnser or Consolo is preferred

Job Expectations

• Willing to travel up to 50% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year