Consultant Business Analyst

The Role

As a Business Analyst within the FILI Technology, you will support multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team and Owning the Outcome.

Expertise and Skills

• Bachelor’s degree with 7 years of experience
• Familiarity with life insurance products, such as annuities, Life Term
• Strong execution background with the ability to multi-task and prioritize for efficiency and business need
• Ability to deal with ambiguity and uncertainty, gather data and information to resolve issues
• Ability to assess end-to-end process and analyze opportunities for modernization and enhancement
• Ability to lead initiatives and take accountability for overall program success
• Effectively translate business needs into technical requirements for developers and designers
• Ability to break a Jira story down into small components, understand the underlying purpose and be able to test
• Ability to identify application and system issues, enhancements and requests by researching platform specifications, conferring with subject matter experts across the Enterprise
• Ability to think strategically about the end-to-end process and how platform updates may impact the Team and the business
• Proficiency evaluating, and making updates to, procedures and processes with an eye towards operational efficiency
• Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measure results
• Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure milestones are met
• Experience conducting business acceptance and validation testing and leading the team through various stages of the release cycle
• Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations
• Proficiency in business acceptance testing, validation exercises, and release management
• Outstanding analytical skills, with the ability to analyze current business and technical processes, triage issues, find opportunities for efficiency and enhance applications and tools based on insights, solutions, and requirements
• Consistent track record of strategic planning, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions
• Ability to translate strategic goals and ideas into action quickly, conceptualizing, developing, and delivering strategies that meet customer needs as well as regulatory and compliance needs
• Ability to build credibility and trust with diverse partners across retail and workplace and understand how to influence without authority

The Team

You will be a member of the FILI Technology organization within Fidelity Insurance Group (FIG). Your primary focus will be supporting the platform health, product growth, scale and modernization efforts of the platform, application and systems supporting FIG. In this role you will partner with a variety of key stakeholders including other squads within FIG, Wealth Digital Experience, FIA and Brokerage partners.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category: Product Management