Consultant, Auto Product Strategy

At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them.

Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow.

About the role

The Product Delivery Monitoring Team is looking for a Consultant to help advance the next generation of Personal Lines Auto monitoring capabilities. This highly visible individual contributor role will partner across the organization to strengthen how we monitor Auto pricing programs, detect emerging issues, improve data accuracy, and scale sustainable monitoring practices across the broader Auto portfolio.

This role will focus heavily on building strategic monitoring capabilities that reduce programmatic risk, improve early issue detection, and create a scalable foundation for future growth. In addition, this individual will support core Auto Program Monitoring responsibilities, with a focus on program-level monitoring and analysis of recently launched pricing programs.

The ideal candidate is highly analytical and technically capable, comfortable working independently, able to navigate ambiguity, and effective at partnering cross-functionally with both technical and business audiences.

Responsibilities

• Drive the development and scaling of continuous monitoring and anomaly detection capabilities to reduce programmatic risk across the Auto portfolio.
• Improve data accuracy and early issue detection across rating programs, key business metrics, and Auto program results.
• Build scalable monitoring processes, tools, dashboards, and analytical frameworks that support future-state portfolio monitoring and program-level analysis.
• Reduce manual effort and response time through automation, improved reporting, and cross-functional coordination.
• Support program-level monitoring for Personal Lines Auto pricing programs by analyzing key metrics, identifying emerging trends, and assessing whether results are performing as expected.
• Query, manipulate, and analyze large datasets to investigate anomalies, identify root causes, and communicate actionable insights to technical and non-technical audiences.
• Partner with teams across USDS, the Data Office, IT, Risk Analytics, Underwriting, State Management, and other business areas to identify issues, coordinate solutions, and improve monitoring effectiveness.
• Provide timely updates and recommendations to stakeholders on monitoring results, data quality, program performance, and emerging risks.

Qualifications

• Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred.
• Minimum 4 years, typically 6 years or more of relevant work experience.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify patterns, investigate root causes, and develop practical recommendations.
• Proficient in SQL, Power BI, Excel, PowerPoint, and Snowflake. Experience with Python and GitHub preferred.
• Experience building dashboards, reporting tools, analytical frameworks, and repeatable processes.
• Ability to communicate complex analytical findings clearly and effectively to technical and non-technical audiences.
• Strong planning, organizational, analytical, decision-making, and communication skills.
• Familiarity with insurance rating programs, pricing implementations, or post-launch program evaluation preferred.
• Experience with anomaly detection, continuous monitoring, data quality monitoring, automation, or early issue detection.
• Experience partnering with data, technology, underwriting, risk analytics, state management, or product teams.

Schedule

This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN, and Columbus, OH. Otherwise, this role is remote.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Benefits

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being. To learn more about our benefit offerings, please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits.