Construction Technology Specialist

Responsibilities

• Provide front-line technical support for Preconstruction, VDC, and field teams.
• Manage and coordinate internal support requests related to content sharing, iPads, AL Mobile, collaboration platforms, and operational software.
• Troubleshoot issues directly when possible and escalate to appropriate internal resources or vendors as needed.
• Ensure timely communication and effective resolution of user support needs.
• Manage construction technology assets including Trimble hardware, tablets, and related field technology equipment.
• Maintain inventory records, assignment tracking, equipment condition assessments, and operational readiness.
• Clock maintenance, calibration, repair, shipping, receiving, replacement, and deployment of equipment to support project and field operations.
• Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
• Create project environments, add users, assign permissions, maintain project access, and coordinate project archival upon completion.
• Support field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms.
• Coordinate onboarding of new employees by provisioning access to required systems, mobile devices, and applications to ensure teams are equipped for successful execution.
• Support standardized use of construction technology platforms by assisting with documentation of procedures, recurring workflows, support materials, and operational best practices.
• Help maintain consistency in project setup, user support processes, and field technology deployment.
• Identify opportunities to improve workflows, reduce operational friction, and enhance user experience across supported construction technology platforms.
• Participate in evaluation, testing, and implementation of new tools, features, and process improvements that support construction operations.

Requirements

• Associates degree, technical certification, or equivalent relevant work experience in construction technology, VDC, information systems, construction management, or a related field.
• 3–5 years of experience supporting construction technology platforms, field technology, VDC operations, project technology, or related operational support roles.
• Experience supporting end users in a fast-paced construction, field operations, or project delivery environment.
• Demonstrated technical aptitude with mobile devices, software platforms, and operational technology troubleshooting.
• Experience supporting rollout or adoption of new construction technology tools.

Benefits

• Paid holidays
• Health, dental and vision insurance
• Growth potential with a stable company
• Paid vacation
• Health club reimbursement
• Wellness plan with lifestyle spending account
• Tuition reimbursement
• Term, AD&D and Dependent Life insurances
• Prepaid Legal