Construction Technician II

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

About the role

The Construction Technician II will be responsible for cleanup, repair, and replacement of various household items in vacant properties to ensure a safe and attractive living environment for residents. No on-call duty. The position includes a company van that goes home with the employee nightly. A valid driver’s license is required.

Responsibilities

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents, and vendors
• Provide exceptional customer service when interacting with team members, residents, and vendors
• Communicate with the Assistant Construction Manager (ACM), Project Coordinator (PC), and/or Construction Superintendent (CS) to prioritize tasks throughout the day
• Respond to and complete service requests in a professional and timely manner
• Consistently maintain a clean and safe work environment
• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
• Repair or replace caulking, grout, and various crack fillers as needed
• Accurately test for electrical current and troubleshoot minor electrical repairs
• Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans, and other minor electrical repairs
• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
• Repair or replace windows, window screens, window blinds, window rescreening, and other minor window repairs
• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
• Replace HVAC air filters, clear condensate drain lines and pans
• Clean dust, plants, and debris in and around condensing unit to provide optimal air flow
• Repair wall holes, texture, touch up and paint walls, trim, and other minor painting
• Spray for insects/pests along with indoor foggers
• Install complete Smart Home systems
• Accurately fill out time sheets and enter all required data into work order or job tracking system correctly
• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Requirements

• High school diploma or GED
• 5 years maintenance/construction background
• Commitment to serving residents in accordance with Tricon Residential’s Standards of Service
• Must be able to work in environmentally and physically challenging working conditions
• Must be able to lift objects weighing 50 lbs or more regularly

Qualifications

• Skilled in installation, troubleshooting, and repair of plumbing, electrical, carpentry, HVAC, and general maintenance tasks
• Experience leveraging technology (laptop, iPad, iPhones, etc.)
• Ability to work overtime hours as needed
• Effective written and verbal communication with team members, residents, and vendors
• Ability to work safely while wearing Personal Protective Equipment (PPE)

Physical Demands

• Frequently required to sit, talk, and hear
• Regularly required to stand, move, use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch
• Regularly required to climb and descend stairs and ladders
• Regularly lift, carry, and move up to 50 pounds
• Vision abilities required include close vision, distance vision, and depth perception
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely