Construction Technician II

About the role

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Responsibilities

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors
• Provide exceptional customer service when interacting with team members, residents and vendors
• Communicate with the Assistant Construction Manager (ACM), Project Coordinator (PC) and/or Construction Superintendent (CS) to prioritize tasks throughout the day
• Respond and complete service requests in a professional and timely manner
• Consistently maintain a clean and safe work environment
• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
• Repair or replace caulking, grout, and various crack fillers as needed
• Accurately test for electrical current and troubleshoot minor electrical repairs
• Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs
• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
• Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs
• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
• Replace HVAC air filters, clear condensate drain lines and pans
• Clean dust, plants and debris in and around condensing unit to provide optimal air flow
• Repair wall holes, texture, touch up and paint walls, trim and other minor painting
• Spray for insects/ pests along with indoor foggers
• Install complete Smart Home systems
• Accurately fill out time sheets and enter all required data into work order or job tracking system correctly
• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Requirements

• High school diploma or GED
• 5 years maintenance/construction background
• Commitment to serving residents in accordance to Tricon Residential’s Standards of Service
• Ability to work in environmentally and physically challenging working conditions
• Ability to lift objects weighing 50lbs or more regularly
• Valid driver’s license required (position provided with a company van for nightly use)

Qualifications

• Skilled in installation, troubleshooting, repair of, but not limited to the items listed above
• Experience in leveraging technology (laptop, iPad, iPhones, etc.)
• Ability to work on-call and overtime hours, as needed
• Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors
• Work safely, wearing Personal Protective Equipment (PPE)