Construction - Service Technician

Key Duties and Responsibilities

• Respond to service and repairs of Jacuzzi bath products
• Comfortable traveling and working in customers' homes
• Strong customer service skills to deal with escalated customers
• Strong working knowledge of a broad range of construction and remodeling work including bath/shower installation
• Service calls of all natures such as shower/bath fixture repair, carpentry, plumbing (cartridges, shower heads, handhelds, flooring repair, acrylic wall repairs, drywall repair, etc)
• Manage/maintain tools and product inventory
• Absorb and assist in building out new trucks for installation team
• Help with home show displays, set up and tear down (tear downs are completed on Sunday nights)
• Flexibility and willingness to assist Installation team as needed

Requirements

• 5 years + of construction/remodeling experience (progressive plumbing, service and shower/bath installation experience)
• Ability to manage a job site, frequently without assistance
• Able to share feedback and help develop installers to be more effective in their roles and help them to have fewer service calls
• Able to effectively relate and communicate with all levels of employees and customers
• Must be dependable - must demonstrate thorough follow-up and responsiveness
• Strong team player
• Able to manage multiple tasks and priorities and easily adapt to changing situations

Benefits

• Full Time Monday- Friday (Monday - Friday schedule with potential OT)
• Full Benefits: Medical, Dental, Vision, HSA, Paid Holidays
• 401k with matching
• Paid Time Off (PTO) - accrual from day one
• Company provided vehicle, gas card and tools on the job

Pay

$25.00/hr + with room for growth.