Construction - Service Technician
Jacuzzi Group · Atlanta, GA · 2 wk ago
On-siteInformation Technology$23/hrFull-time
Key Duties and Responsibilities
- Respond to service and repair requests for Jacuzzi bath products
- Comfortable traveling and working in customers' homes
- Strong customer service skills for dealing with escalated customers
- Knowledgeable in a broad range of construction and remodeling work including bath/shower installation
- Handle various types of service calls such as shower/bath fixture repair, carpentry, plumbing (cartridges, shower heads, handhelds, flooring repair, acrylic wall repairs, drywall repair, etc.)
- Manage and maintain tools and product inventory
- Aid in building out new trucks for the installation team
- Help with home show displays, set up, and tear down (tear downs are completed on Sunday nights)
- Flexible and willing to assist the installation team as needed
Requirements
- 5+ years of construction/remodeling experience, preferably with progressive plumbing, service, and shower/bath installation experience
- Ability to manage a job site frequently without assistance
- Willingness to provide feedback and help develop installers to improve their effectiveness and reduce service calls
- Effective communication and relationship-building skills with all levels of employees and customers
- Dependability and thorough follow-up and responsiveness
- Strong teamwork skills
- Ability to manage multiple tasks and adapt to changing situations
Benefits
- Full-time hours: Monday- Friday (with potential overtime)
- Full benefits package including medical, dental, vision, HSA, paid holidays
- 401(k) with employer match
- Paid time off starting from day one
- Company-provided vehicle, gas card, and tools on the job
Compensation
$23.00/hr with potential for growth