Construction Quality Assurance Observer, Commercial Roofing

About the role

At Mantis we help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. Our teams work across the full lifecycle of a facility—from planning and design to field execution and long‑term asset management—across commercial and industrial portfolios, data centers, and complex mechanical systems. Our work spans four core areas: Building Controls, Energy Efficiency, Energy Advisory, and Facility Management—covering HVAC/mechanical optimization, BMS/BAS and EPMS controls, lighting system upgrades, energy brokerage, roofing and building envelope assessments, construction management, and more. Whether you’re in sales, engineering, construction/project management, field operations, corporate, or technology, you’ll play a role in delivering these solutions and helping clients improve facility performance.

Responsibilities

• Apply Mantis methodology in the facility (roof, walls, pavement, and energy) inspection process for Facility Management Solutions projects.
• Provide quality assurance observation on projects as needed.
• Act as liaison between the Owner/Architect and the Roofing Contractor.
• Read, understand, and familiarize yourself with the related contract and the specifications agreed upon by the Client and the Roofing Contractor.
• Inspect materials and confirm correct storage methods.
• Report accurate progress of the project, confirm correct installation methods and adherence to change orders, and oversee and advise in troubleshooting situations.
• As the roof system is removed, confirm the condition of the deck and ensure all necessary deck repairs are completed per the contract.
• As the system is installed, confirm the system is watertight on a nightly basis and that the contractor installs undamaged and specified materials.
• Monitor all punch work and inspect the final product in conjunction with a manufacturer’s rep to address any punch items necessary for warranty.
• Cross‑train with the Survey team to conduct roofing condition assessments and preventative maintenance/debris cleanup on client sites.
• Wear personal protective equipment (PPE) as project requires (full‑body harness, lanyards, ropes, anchors, work gloves, sunscreen, UV protective safety glasses, hat, hard hat, work boots, safety vest or high‑visibility shirt).
• Participate in identifying job hazards through the job hazard analysis (JHA) form and consider alternatives to said hazards.
• Participate in or lead daily safety briefings.
• Stop work, report conditions and/or behavior, and suspend work until conditions or behavior have been resolved.
• Report all incidents immediately, including near misses.
• Handle hazardous materials as directed by safety data sheets (SDS).
• Adhere to Mantis safety standards at all times.
• Enter time into the system on a daily basis.
• Complete expense reports accurately and timely, providing all necessary backup.
• Respond to emails/voicemails in a timely manner.
• Upload data on a daily basis.

Requirements

• High School diploma or equivalent.
• 5+ years commercial roofing experience and Procore experience.
• Technically competent with field data collection tools (iPad/Tablet), plus proficient use of laptop and MS Office software.
• Ability to read and interpret project plans, specifications, and submittals.
• Ability to write detailed observation reports including photographic documentation.
• Experience in performing infrared and capacitance moisture surveys.
• Valid driver’s license with minimal driving offences over the last five years.
• Ability to perform minor maintenance work including restoration mortar and re‑grouting tile.
• Physically able to climb scaffolding/ladders on a daily basis.
• Ability to communicate clearly with design teams, project owners, architects, engineers, general contractors and related subcontractors.

Qualifications

• IIBEC Certification: Registered Roof Observer (RRO), and/or Registered Roof Consultant (RRC).
• Roofing Technology Certificate.
• Bilingual English/Spanish.
• BS in Engineering, Construction Management, or related field.
• Basic Pavement Technology Acknowledgements.

Benefits

• Medical
• Dental
• Vision
• FSA
• HSA
• 401k Matching
• Paid Vacation
• Paid Sick
• Paid Holidays
• Paid Parental Leave
• Paid Short Term & Long Term Disability
• Tuition Reimbursement
• Flexible hybrid work schedule (for office‑based employees)
• Professional development opportunities

Pay

$30‑$40 an hour (depending on experience and certifications), plus Per Diem