Construction Project Manager

Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as a Construction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

About the role

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

Responsibilities

• Customer Satisfaction
  • Establish customer relationship for construction services
  • Educate customer on the construction process
  • Work with customers to understand desired upgrades/changes
  • Ensure that estimates meet client requirements
  • Evaluate and sell projects
• Project Initiation
  • Analyze labor, material, and time requirements for a project
  • Create an accurate sketch and initial scope of work for construction projects
  • Deliver a consistent and well-defined initial estimate
  • Recognize project constraints and/or needed upgrades
  • Work with Project Manager to price bid items, if needed
• Project Planning and Management
  • Identify and document finalized project scope of work
  • Work with outside resources as necessary to complete accurate estimate (i.e., Structural Engineers, ITEL, Electrical Inspectors, etc.)
  • Assemble accurate and well-organized estimates
  • Deliver and communicate estimate to Project Manager
  • Ensure proper permits are acquired where required
  • Create project schedule, timeline, and budget
  • Identify and qualify subcontractors and resource providers
  • Negotiate terms and set expectations with customers and clients

Requirements

• 2 years previous construction estimating and/or insurance adjusting experience
• Superb customer service track record
• Effective written and oral communication
• Advanced math skills
• Proficient use of Xactimate™ estimating software
• Critical thinking and problem-solving skills
• Team player
• Good driving record

Qualifications

• BA in engineering, construction science or similar relevant field experience preferred
• Xactimate™ estimating proficiency
• IICRC Certifications preferred

Physical and Work Environment Requirements

• Exposure to extreme conditions such as heat
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• The noise level in the work environment and job sites can be loud

Schedule

This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Paid time off
• Opportunity for advancement
• Company car
• Competitive salary