Construction Program Manager, North America Construction Portfolios

Key job responsibilities

• Responsible for program management over new construction, renovations, and capacity improvements of Amazon Customer Fulfillment facilities in North America.
• Partner with planning teams and customer business unit leadership to align on program goals, execution strategy, roles & authorities, risk management, decision mechanisms, and reporting tools.
• Support execution teams with centralized processes, reports, escalation management, and resolution of recurring problems to reduce burden on site-specific PMs.
• Work independently and creatively in ambiguous programs with minimal direction from leadership.
• Partner with Global Procurement to identify regional and cross-regional programmatic efficiencies where possible.
• Assess project performance through Key Performance Indicators for safety, quality, cost, schedule, and sustainability.
• Partner with customers and execution teams to identify resource requirements; procure & manage supplemental programmatic resources when needed.
• Identify and resolve programmatic clashes, design misses, and schedule conflicts with other Amazon execution teams.
• Provide critical review of current design standards to identify value engineering and design enhancement opportunities.
• Review and guide internally requested changes for validity, impact, and programmatic consistency; partner with customer business unit and Engineering Change Management to ensure timely and cost sensitive decisions on program changes.
• Lead or assist in negotiations with appropriate regulatory bodies and Authority Having Jurisdiction (AHJ) entities as required.

A day in the life

Each day, you act as Amazon's owner on the ground — ensuring the safe, on-time, and on-budget execution of construction projects across your region. Your day may include:

• Coordinating with general contractors on project status, upcoming milestones, and emerging risks
• Reviewing and responding to RFIs, submittals, change order requests, and schedule updates
• Participating in AOC meetings and driving accountability across the project team
• Conducting site visits to verify construction quality and safety compliance
• Updating Amazon's project management systems with current budget, schedule, and status information
• Collaborating with internal stakeholders on facility readiness, equipment coordination, and operational handover planning
• Reviewing design documents and providing feedback to engineering and design partners

Amazon Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Qualifications

• Bachelor's degree in Architecture, Construction Management, Engineering, or a related field
• 5+ years of proficiency with AutoCAD and/or BIM, and scheduling software (Primavera, MS Project, or similar)
• 5+ years of experience as an Architect, Engineer, Construction Manager, or in a related construction discipline
• 5+ years of project management experience spanning design phase through construction completion and operational handover
• 5+ years of experience negotiating construction, procurement, and/or labor contracts

Preferred Qualifications

• Experience handling multiple projects simultaneously
• Experience in General Contracting, Owner's Representation, Commercial Development, Engineering & Design
• Demonstrated success communicating project requirements to diverse audiences including senior leadership, public officials, vendors, and operational teams
• Experience in facilities management, including planning, design review, implementation, and project controls
• Experience with vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution