Construction Operations Manager

About the role

Lead the Jobsite. Protect the Team. Bring the Verde Vibes. At Verde, every team member embraces the role of Custodian first, reflecting our commitment to teamwork, accountability, and excellence. Our Core Values-Safety, Sustainability, Social Impact, and Awesomeness-create the culture we proudly call Verde Vibes. We're looking for a Construction Operations Manager to lead day-to-day service execution across assigned construction project sites. The Construction Operations Manager manages resources, priorities, service standards, team performance, and customer relationships while adapting to changing jobsite conditions and schedules. Safety is the foundation of everything we do.

Responsibilities

• Lead Stretch and Flex at the start of every shift and ensure full participation.
• Ensure required PPE is worn at all times, including hard hat, safety glasses, high-visibility vest, gloves, and safety-toe boots, plus task-specific PPE required by the general contractor.
• Reinforce Stop Work Authority-any team member can and should stop unsafe work, and work does not resume until the hazard is addressed.
• Complete pre-task planning and Job Hazard Analyses (JHAs) and review changing site conditions daily.
• Identify and mitigate hazards and risks; conduct safety inspections and risk assessments and implement corrective actions.
• Investigate incidents, accidents, and near-misses with timely documentation and follow-up.
• Ensure completion of general contractor site orientation and compliance with site-specific safety requirements.
• Partner with the EHS Director and general contractor safety leads on toolbox talks, safety meetings, and audits.
• Promote safety training, awareness, and accountability.
• Maintain working knowledge of tools, equipment, and materials used in janitorial and construction cleaning.
• Promote environmentally responsible cleaning practices.
• Educate employees and stakeholders on sustainability.
• Partner with vendors on eco-friendly products and services.
• Identify opportunities to improve efficiency and reduce environmental impact.
• Maintain knowledge of green cleaning standards, products, and methods.
• Foster a positive, inclusive, and respectful workplace.
• Encourage team participation in community and volunteer initiatives.
• Model Verde's Mission, Vision, and Core Values.
• Promote diversity, equity, and inclusion.
• Deliver exceptional service to general contractors and clients by responding promptly to needs, concerns, and service requests.
• Resolve issues through clear communication and follow-through.
• Schedule work, assign tasks, and prioritize activities around the project schedule and site access.
• Supervise and support team members and ensure performance expectations are met.
• Monitor service quality against the scope of work, site-readiness expectations, and company standards.
• Document scope changes and extra work through the Extra Work Authorization (EWA) process before work is performed.
• Support employee engagement through recognition and teamwork.
• Perform additional duties as assigned.
• Financial Performance: Budget adherence and cost efficiency.
• ESAT: Employee engagement and team participation.
• CSAT: Client feedback, service quality, and issue