Construction Materials Testing Coordinator

Responsibilities

• Answer and manage incoming calls and dispatch employees with appropriate skills or certifications to precise locations at necessary times.
• Skilled at prioritizing projects and managing logistics (equipment, internal logistics) according to urgency and importance, utilizing negotiation skills when conflicts arise.
• Relay information and instruction to employees, their managers, labs and other project stakeholders (internal employees, client, contractors, etc.) as appropriate.
• As the hub for the department or office, maintain communication with field units to coordinate and prioritize schedules day-to-day.
• Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep the care and concern of employees a priority.
• Communicate effectively with customers, employees, and leaders.
• Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload.
• Perform other office duties, if needed, and work with others to meet deadlines.
• Cover projects by coordinating between other regional offices.
• Manage resource conflicts among employees, clients and office/regional leadership team using negotiation strategies.
• Follows safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent.
• Minimum 3 years of relevant experience or the equivalent in training and related experience.
• Ability to use technology (mobile apps, email, scheduling software, etc.).
• Time management skills.
• Negotiation skills.
• Interpersonal interaction skills.

Qualifications

• Associate degree in project management, business management, or human resources (preferred).
• IIF Safety Leadership Terracon course obtained within 1 year in role (preferred).
• Complete Terracon Resource Manager training within 1 year in role (preferred).