Construction Manager

Responsibilities

• Plan and direct Trumark staff and trade partners in the construction and completion of quality residential homes.
• Ensure consistent homes completed per schedule (daily starts, closings and monthly deliveries).
• Schedule and monitor trade partners during the entire construction process from start to close.
• Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
• Approve trade partner's purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner.
• Maintain subdivision cleanliness and hold trade partners responsible for daily clean-up.
• Interact with Architecture, Engineering, Studio, Purchasing and Sales and consider their input/deadlines during the process to ensure timely quality construction.
• Continually strive for superior customer satisfaction.
• Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer.
• Monitor and resolve customer or construction concerns to facilitate smooth final closing process.
• Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.
• Work with Trumark Customer Care to provide a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
• Participate in Community Teams and take ownership of construction matters/issues.
• Works directly with the salesforce and Customer Care with an emphasis on teamwork and customer satisfaction.
• Manage the installation and maintenance of SWPPP for the construction site.
• Develops external Partnerships (trade partners, municipalities, building officials).
• Drives the permit and inspection sign-off process on a timely basis.
• Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process.

Qualifications

• A high school degree or equivalent required.
• Construction Management vocational degree or certificate preferred.
• 2 - 5 years of construction experience with a production homebuilder.
• Strong experience in delivering high quality customer service.
• Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented.
• Strong people skills, including the capability to handle various personalities and develop professional relationships.
• Action oriented, with the drive to push projects and tasks to successful closure.
• Prowess in being customer centric by seeking solutions from the customer's perspective.
• Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively.
• Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate.
• Makes quick and accurate decisions based heavily on facts, data and/or metrics.
• Proficient in Microsoft applications, including Word, Excel, PowerPoint, Build Pro and Outlook.
• Full-time schedule with flexibility for overtime when necessary.
• Ability to work the "On-Call" program when needed (respond to emergency calls or other issues during off-hours).
• Local travel required within designated region.
• Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company.