Construction Equipment Service Manager
PDQuipment · Pinehurst, MA · 2 wk ago
Management$60k–$90k/yrFull-time
Benefits 401(k) matchingHealth insurancePaid time offWellness resources Job Summary PDQuipment is seeking an experienced Service Manager to lead our growing equipment service department at our Texas facility. This is a hands-on leadership position for someone who understands mechanical repair, parts sourcing, technician management, and customer communication. You will be responsible for keeping repair jobs moving, helping technicians overcome roadblocks, maintaining quality standards, and ensuring customers receive clear and timely updates. We are looking for someone who brings urgency, organization, accountability, and a positive attitude to the shop. Responsibilities Lead and support service technicians throughout the repair processPrioritize jobs and keep equipment moving toward completionAssist with diagnostics and determine appropriate repair strategiesResearch and source replacement parts from multiple vendorsReview parts and labor needs before work proceedsCommunicate directly with customers regarding repairs, estimates, delays, and completionMaintain accurate service tickets, notes, parts, and labor in our ERP systemInspect completed work and maintain strong quality-control standardsCoordinate with our other locations and departmentsHelp recruit, train, and develop service techniciansMaintain a clean, organized, professional service environment Qualifications Previous experience managing or leading a mechanical service or repair shop Strong mechanical knowledge; construction, industrial, diesel, hydraulic, automotive, or heavy-equipment experience preferredExperience supervising and developing techniciansStrong parts-research and sourcing abilityComfortable working with ERP, service-management, and computer systems Strong customer communication skillsHighly organized and capable of managing multiple active repairsAble to hold employees accountable while maintaining a productive team environmentStrong sense of urgency and follow-through What We're Looking For This position is a good fit for someone who doesn't wait for problems to resolve themselves. We want a manager who walks the shop, knows what's holding up each job, finds solutions, communicates early, and gets equipment finished. Compensation: $60,000.00 - $90,000.00 per year About Us PDQuipment serves cities all over the country for equipment needs related to material spraying. From tarps, parts, pumps, service and more, we will supply whatever is needed to get the job done. We have fireproofing pumps, concrete pumps, plaster pumps, and stucco pumps for sale along with all the parts to service them.