Construction Coordinator - Route Based

About the role

As a route-based Construction Coordinator for Project Resources Group (PRG), you'll serve as the eyes and ears on the ground for clients' fiber networks — monitoring 811 tickets, running an assigned route, staying alert to activity around it, responding to outages, and preventing small issues from becoming major ones. This role involves substantial daily windshield time, outdoor work, and independent problem‑solving in the field.

Responsibilities

• Receive daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis (substantial daily windshield time).
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first‑level support when minor issues arise and work to mitigate potential failure points before they escalate.
• Log and escalate any changes in infrastructure or conditions along the route.
• Respond to network outages as necessary.
• Report to the field to verify the quality, accuracy, and adherence of work performed under the scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

Requirements

• Valid and current driver's license.
• Reliable personal vehicle suitable for representing the company.
• Auto insurance meeting federal and state requirements, with minimum liability coverage of 100/300/100 for bodily injury and property damage.
• Dependability — show up on time, every time.
• Sharp attention to detail, especially when reviewing tickets, maps, and prints.
• Comfort working independently in the field with minimal day‑to‑day supervision.
• Willingness and ability to work outdoors in all weather conditions (prior outdoor experience a plus).
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts — ability to interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with ability to adjust delivery to audience.
• A rain‑or‑shine mindset — work continues regardless of weather.

Benefits

• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company‑paid short‑term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe‑harbor match after 1 year of service.
• Supplemental life insurance available for you and your dependents.
• Paid time off and holiday pay.
• Monthly phone allowance.

Pay

Pay: $31–$34 per hour, commensurate with experience, plus the opportunity to earn an annual bonus. (Des Moines, IA)