Construction Associate

About the Company

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein, the company is guided by the principle to "treat the customer right." M/I Homes has fulfilled the dreams of over 170,000 homeowners and grown into one of the nation's leading homebuilders, with divisions in 17 markets including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

About the Role

Learns, practices, and develops essential skills in construction techniques and supervision under the guidance of one or more Construction Managers and/or a Construction Area Manager. Develops construction superintendent skills by assisting the Construction Manager in coordinating on-site construction activities for assigned subdivisions. Assists in monitoring the completion of each construction phase through inspections, scheduling, and coordination of activities.

Responsibilities

• Oversee the Quality Control Inspection (QCI) process with Construction and Customer Care staff to ensure 100% complete homes at delivery.
• Act as a liaison between Operations, Construction, Customer Care, and external agencies to ensure completion of job duties and prevent current and future service issues.
• Ensure construction materials and workmanship are of the highest value and quality to reduce future service issues.
• Coordinate quality assurance initiatives between construction and sales teams.
• Perform quality inspections at various stages of the construction process.
• Train and learn the M/I Homes Construction Process through tasks related to all construction phases, including:
  • Attending/participating in key builder/homeowner meetings (e.g., Buyer Builder Conference, New Home Orientation).
  • Assisting in the inspection of assigned homes in different phases of construction to monitor workflow, quality, and completion.
  • Reviewing and verifying blueprints for accuracy.
  • Assisting in scheduling subcontractors and monitoring completion of work, including delivery and use of materials, supplies, tools, machinery, and equipment.
• Act as a liaison between subcontractors and construction management staff by monitoring work quality and progress, and reporting issues.
• Perform minor repairs including paint touch-up, caulking, trim, checking appliances, and minor installations prior to pre-settlement inspections.
• Communicate with homeowners regarding questions and concerns; analyze problems and assist in resolving customer-service issues.
• Train and learn other key M/I Homes processes (e.g., Warranty, Customer Care, Sales & Design Center, MIFC/MIT).
• Act on behalf of the construction superintendent in their absence.
• Monitor and enforce safety and Company policy compliance.
• Ensure a clean, safe work environment, including debris removal from common areas and home cleanliness.
• Assist with special projects and perform additional duties as required.

Requirements

• Bachelor's or Associate's degree in Construction Management preferred, or at least three years of related work experience and/or training.
• Good knowledge and understanding of the home building industry, including building codes, regulations, and construction processes.

Skills

• Knowledge of construction skills including carpentry, reading blueprints, and use of hand and power tools.
• Technical and mechanical aptitude.
• Customer-service oriented with strong verbal and written communication skills.
• Ability to interact effectively with customers, vendors, and employees from other departments.
• Adaptability and flexibility to work in a fast-paced environment with the ability to coordinate multiple activities simultaneously.
• Strong decision-making and problem-solving abilities within budget limitations.
• Detail-oriented with effective time management skills.
• Working knowledge of Outlook and Build Pro is a plus.

Work Conditions

• Exposure to undesirable environmental conditions and some health and safety risks; appropriate equipment and precautions required.
• Travel demands requiring possession of a valid driver's license.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Company-paid life and disability insurance, with optional supplemental life insurance.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Paid time off (PTO) and paid holidays.
• Paid parental leave.
• Traditional and Roth 401(k) options with a profit-sharing plan.
• Employee Stock Purchase Plan (ESPP).
• Employee home purchase plan.