Jobs · Florida

Construction Area Manager

ProFormance Builder Solutions · Ocala, FL · 2 mo ago
$70k–$80k/yrFull-time

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations each year and have recently expanded our service offerings to meet the growing demands of residential builders across the state.

About the role

The Construction Community Manager (AM) is a leadership role responsible for overseeing all construction field and office operations within their assigned area. This position serves as the primary point of contact for builders, manages escalations, coordinates subcontractors and field technicians, and ensures seamless execution of projects. The Area Manager fosters strong customer relationships, delivers excellent service, and maintains high safety and quality standards.

Responsibilities

  • Leadership and Oversight
    • Oversee all construction field operations and office operations for the assigned area.
    • Provide guidance and support to Field Technicians to ensure efficient performance and adherence to company policies and standards.
    • Assign work orders to himself and adjust schedules as necessary using Dynamics and Skedulo.
  • Subcontractor Management
    • Assign subcontractors to perform work within the area based on project requirements.
    • Dispatch work via email and phone and assign subcontractors in Dynamics for the assigned area.
    • Manage subcontractor payroll, ensuring accurate and timely payments for completed work.
    • Monitor subcontractor performance to ensure work quality and compliance with ProFormance standards.
    • Enforce safety requirements for all subcontractors, ensuring adherence to company safety policies and industry regulations.
  • Additional Field Responsibilities
    • Delivery of materials to assigned communities/sites.
    • Perform small punch roof repairs as needed (background in residential roofing is essential).
  • Safety and Quality Control
    • Conduct 5 daily safety tickets in Dynamics to ensure subcontractors meet ProFormance safety and quality standards.
    • Address and document safety violations, issuing safety chargebacks in Dynamics when necessary.
    • Audit Safety Tickets in Dynamics on a daily basis.
    • Issue chargebacks in Dynamics for work that does not meet ProFormance quality standards.
    • Work collaboratively with subcontractors to implement corrective actions for quality or safety deficiencies.
  • Customer Service and Relationship Management
    • Build and maintain strong relationships with builders within the assigned area, acting as the primary point of contact.
    • Attend on-site builder meetings and community kick-off events to ensure alignment on expectations and project timelines.
    • Visit all assigned communities at least once per week and 15 communities per day to ensure operational success and maintain strong builder relationships.
    • Document all community visits and conversations with construction managers within Dynamics.
    • Pick up and return excess materials to the warehouse after installations and community visits.
    • Proactively address builder concerns and provide timely updates on project progress and resolutions.
    • Represent the company professionally and ensure a positive customer experience at all times.
  • Operations and Coordination
    • Ensure efficient and timely completion of all assigned work orders within the area.
    • Complete a minimum of 3-5 work orders per day in assigned communities.
    • Ensure the delivery of short materials to job sites as needed to complete work.
    • Add an extra delivery work order and assign it to himself.
    • Work closely with corporate staff to address material shortages, overages, and model discrepancies.
    • Identify material shortages, overages, and model discrepancies, documenting them accurately in Dynamics “model discrepancies” tab.
    • Communicate schedule adjustments and ensure all team members have the resources and support needed to complete their tasks.
    • Ensure job sites meet company quality and cleanliness standards.
  • Documentation and Reporting
    • Document and maintain a truck stock of material on a daily basis.
    • Maintain accurate and up-to-date records of safety chargebacks, quality chargebacks, schedules, payroll, and operational activities in Dynamics.
    • Provide regular reports to management on area performance, project progress, and any challenges encountered.
  • Compliance and Standards
    • Enforce compliance with all company policies, SOPs, safety guidelines, and quality standards across all operations.
    • Foster a culture of accountability, safety, and continuous improvement within the team.

Requirements

  • Proven experience in construction management or a similar leadership role.
  • Weekend and holiday work may be required based on business/area needs.
  • Strong understanding of construction processes, materials, safety standards, and quality control.
  • Exceptional communication and interpersonal skills to effectively interact with builders, subcontractors, and team members.
  • Proficiency in project management tools, including Dynamics and Skedulo.
  • Experience with safety and quality enforcement, including managing chargebacks.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Experience with payroll management, subcontractor coordination, and customer relationship management.
  • Ability to resolve conflicts and handle escalations in a professional and timely manner.
  • Valid driver’s license and willingness to travel within the assigned area.

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision insurance.
  • Secure Your Future: Eligible for 401(k) plan after 3 months of employment.
  • Time to Recharge: 10 days off in your first year, plus 9 paid holidays and a floating holiday.
  • Work Hard, Play Hard: Driven, dynamic, and supportive culture where hard work is recognized.

Pay

$70,000–80,000 yearly salary.

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