Construction AIA Billing Assistant

Key Responsibilities

• Generate and issue AIA documents to customers via email and customer payment portals
• Review project documentation, field notes, and contracts to prepare accurate client invoices
• Ensure billed amounts match approved work, contracts and timeline
• Monitor outstanding balances and ensure timely collection of payments
• Prepare, track and submit conditional/unconditional lien waivers to ensure compliance
• Identify slow-paying accounts and escalate issues when necessary
• Work with customers to resolve billing issues and maintain positive relationships
• Reconcile payments and customer accounts to ensure accuracy
• Identify discrepancies and report findings to the management team
• Assist in improving accounts receivable processes and internal controls

Required Qualifications

• 2 years prior experience in Account Receivable or accounting-related role
• Experience working in a fast-paced, high-volume business environment
• Experience using online customer payment portals
• Basic understanding of accounting, finance, and bookkeeping principles
• Strong attention to detail and time management skills
• Ability to maintain confidential financial and company information

Preferred Qualifications

• Associate degree in Accounting, Finance, or related field
• Experience as a billing specialist, preferably in commercial construction
• Familiarity with construction payment platforms and lien waiver protocols
• Contract reading and understanding AIA forms and industry standards

Benefits

• 401(k) with matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Work Environment

This position is office-based and requires regular interaction with internal teams and external customers to manage and resolve accounts receivable matters.