Consignment Account Manager - Boston

About the role

The primary focus of the Customer Account Manager position is analysis and management of consignment product within customer accounts. In this role, the associate works with both our sales organization and their customers, focusing on consignment product located within customer accounts. Primary responsibilities include scanning consignment product, resolving consignment product variances with the sales team and customer, and ensuring the reporting of consignment is accurate.

Ideal Candidate Location: Boston.

Responsibilities

• Scan customer consignment inventory.
• Obtain POs for consignment used by the customer.
• Maintain consignment reporting for Field Inventory and Sales.
• Travel to customer accounts, interact with the customer to ensure accurate scanning of consigned products, while taking appropriate action: driving or returning consignment products, facilitating consignment requests, etc.

Requirements

• Bachelor's Degree in Business or related field from an accredited institution preferred.
• 1-2 years of customer service in a customer-facing, Sales or Account Management role.
• Intermediate knowledge of spreadsheet, word processing, and database software within a Windows-based environment.
• Ability to analyze and interpret data.
• Willing to travel 85-90% of the time.