Conserje de eventos

About the role

At Hyatt, we believe our guests choose us because of our attentive, friendly employees who work to provide efficient service and meaningful experiences. The Events Concierge serves as the liaison between Event Sales and/or the Event Planning Manager and the on-site meeting contact. This highly visible role is the central point for handling and addressing needs and special requests. It requires detailed knowledge of the hotel’s meeting facilities, group dynamics, and event details.

Responsibilities

• Act as the intermediary between Event Sales and/or the Event Planning Manager and the on-site meeting contact.
• Manage and address the needs and special requests of guests and event attendees.
• Maintain detailed knowledge of the hotel’s meeting facilities, group dynamics, and event specifics.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Excellent verbal and written communication skills.