Connecticut

About the role

The role involves managing a team of agents, overseeing daily operations, and ensuring compliance with regulatory standards.

Responsibilities

• Oversee daily operations and ensure compliance with regulatory standards.
• Manage a team of agents, providing guidance and support.
• Develop and implement strategies to improve operational efficiency.
• Conduct regular performance evaluations and provide feedback to team members.

Requirements

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 5 years of experience in a supervisory or management position.
• Strong understanding of financial regulations and compliance requirements.
• Excellent leadership and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience in a customer service or sales environment.
• Knowledge of CRM systems and their integration.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong problem-solving and decision-making skills.

Skills

• Strong communication and interpersonal skills.
• Effective time management and organizational skills.
• Ability to handle sensitive and confidential information.
• Proficiency in data analysis tools.

Benefits

Competitive salary, comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$75,000 - $90,000 annually.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM.